Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Timeline

Mauricio Luna

Farmers Branch,TX

Summary

I am reliable, flexible, and adaptable to challenging situations. I believe strong leadership can make any team overcome any obstacle and provide great customer service. I am determined to learn new skills and strive to succeed in every position.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Damage Prevention Agent

Texas811
03.2024 - Current
  • Process locate request electronically and telephonically.
  • Effectively communicated excavation requirements and specifications to callers, ensuring proper understanding of responsibilities and adherence to safety protocols.
  • Provided assist with Contact Center needs and other duties assigned.
  • Educated the public on the importance of adhering to damage prevention guidelines.

Fulfillment Coordinator

Dealer Industries
02.2016 - 01.2024
  • Managed the efficiency of shipping logistics and warehouse operations.
  • Ensure hazmat materials were properly documented on transported freight.
  • Managed inventory levels for optimal stock availability, reducing backorders and ensuring timely product delivery.
  • Coordinated with sales teams to address any order discrepancies or issues promptly, resulting in improved customer satisfaction.

Aviation Mechanic

Gulfstream Aerospace
10.2015 - 12.2015
  • Interpreted technical manuals and bulletins before inspections.
  • Executed inspection duties with minimal supervision.
  • Maintained aircraft environmental, oxygen, fire extinguishing and utility systems.
  • Performed minor repairs on aircraft components.

Aircraft Cleaner

Gulfstream Aerospace
03.2015 - 10.2015
  • Maintained, cleaned and sanitized interior of aircraft.
  • Conduct inbound and outbound flight cleaning operations.
  • Ensured client satisfaction through meticulous attention to detail in all aspects of cabin cleaning.
  • Visually execute detail inspections for interior worthiness.

Office Assistant

Brookhaven Community College
09.2010 - 12.2014
  • Created incoming internal work orders for the. marketing department
  • Updated mandatory paperwork and databases.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

Associate of Applied Science - Aviation

Tarrant County College District, Fort Worth, TX
05.2015

High School Diploma -

Skyline High School, Dallas, TX
05.2010

Skills

  • Hazmat Identification
  • Accident Prevention
  • SAP
  • Supply Chain
  • Shipping & Receiving
  • ERP systems
  • Forklift
  • Netsuite
  • Freight Experience
  • Customer Service
  • Bilingual
  • Quality Control

Certification

Airframe & Powerplant License

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Career advancementWork-life balanceCompany Culture4-day work weekPaid time off401k matchWork from home option

Timeline

Damage Prevention Agent - Texas811
03.2024 - Current
Fulfillment Coordinator - Dealer Industries
02.2016 - 01.2024
Aviation Mechanic - Gulfstream Aerospace
10.2015 - 12.2015
Aircraft Cleaner - Gulfstream Aerospace
03.2015 - 10.2015
Office Assistant - Brookhaven Community College
09.2010 - 12.2014
Tarrant County College District - Associate of Applied Science, Aviation
Skyline High School - High School Diploma,

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Mauricio Luna