Maura Cogavin
Franklin,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Waitress
Pier 37 Boathouse
Falmouth, MA
06.2020 - 08.2023
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Prepared checks, itemizing total meal costs and taxes.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Followed all safety and sanitation regulations when handling food or drinks.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Informed customers of daily specials in an engaging manner.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Presented menus and answered questions regarding items.
Pool Lifeguard
Great Harbors Residence Association
Falmouth, MA
06.2021 - 08.2022
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Planned and completed group projects, working smoothly with others.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Coordinated and taught instructional classes in fundamentals of swimming and water safety.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
Education
High School Diploma -
Franklin High School
Franklin, MA06-2022
Some College (No Degree) - Psychology
Franklin Pierce University
Rindge, NHSkills
- Customer Service
- Complex Problem-Solving
- Complaint Resolution
- Service Prioritization
Timeline
Pool Lifeguard
Great Harbors Residence Association
06.2021 - 08.2022
Waitress
Pier 37 Boathouse
06.2020 - 08.2023
High School Diploma -
Franklin High School
Some College (No Degree) - Psychology
Franklin Pierce University
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