Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Maura Judd

Saint Louis Park,MN

Summary

Why Me?

  • Professional retail specialist with track record in driving sales and enhancing customer satisfaction.
  • Strong skills in product knowledge, customer service, and team collaboration.
  • Reliable and results-driven, consistently contributing to team success and business growth.
  • Ability to embrace the pace of change in an ever-changing environment and making the best with what is handed to me.
  • Equips with time management skills.

Overview

4
years of professional experience
1
Certification

Work History

Verizon Wireless

Retail Sales Specialist
03.2022 - Current

Job overview

  • Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
  • Consistently met or exceeded individual sales goals while contributing to overall store success.
  • Developed strong relationships with customers, resulting in repeat business and loyalty.
  • Utilized strong communication skills to build rapport with customers, fostering long-term connections for sustained business growth.
  • Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
  • Coordinated closely with the management team, communicating feedback from customers to improve products and services.

American Eagle Outfitters, Inc

Sales Manager
09.2020 - 05.2022

Job overview

  • Encouraged cross-training for improved versatility and team collaboration.
  • Developed comprehensive sales strategies by analyzing market trends and customer needs.
  • Cultivated a high-performing sales team for improved morale and increased productivity.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Education

University of Phoenix
Tempe, AZ

Bachelor Of Business

University Overview

  • University of St. Thomas, St. Paul MN 2021-2021

Skills

  • Interpersonal relationship building
  • Multitasking efficiency
  • Problem-solving
  • Effective communication
  • Cross-selling techniques
  • Sales forecasting
  • Product or service expertise
  • Customer loyalty cultivation
  • Point of sale operation
  • Upselling and cross selling

Certification

  • Certificate of Completion for Retail Assistant Manager Training

Timeline

Retail Sales Specialist
Verizon Wireless
03.2022 - Current
Sales Manager
American Eagle Outfitters, Inc
09.2020 - 05.2022
University of Phoenix
Bachelor Of Business
Maura Judd