Maura Neal
Lindenhurst,NY
Summary
Hardworking team leader with proficient customer service, multitasking, and time management skills. Devoted to ensuring every guest a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Mulberry Street Babylon
Babylon, NY
03.2020 - 06.2024
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
Assistant Manager
Mulberry Street Babylon
Babylon, NY
06.2015 - 03.2020
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Restaurant Manager
Hyatt Regency Long Island
Hauppauge, NY
05.2015 - 06.2016
- Managed 25+ staff members
- Hired and trained and developed new team members
- Ensured guest satisfacion
- Scheduling & payroll
- Peformance reviews
- Drive up guest performance scores
Education
Bachelor of Science - Hospitality And Tourism Management
St. Joseph's University
Patchogue, NYSkills
- RPower, POS, Software Proficiency
- Micros, POS System
- Yelp Guest Manager, Reservation Software
- Microsoft Word
- Verbal Communication
- Written Communication
- Training & Development
- Analytical and Critical Thinking
Certification
- ServSafe, Foods Manager Certificate, Suffolk County, NY
- American Hotel & Lodging Association Certification
- TIPS New York ATAP Certification
Timeline
Restaurant Manager
Mulberry Street Babylon
03.2020 - 06.2024
Assistant Manager
Mulberry Street Babylon
06.2015 - 03.2020
Restaurant Manager
Hyatt Regency Long Island
05.2015 - 06.2016
Bachelor of Science - Hospitality And Tourism Management
St. Joseph's University
Similar Profiles
THOMAS V. TARAVELLATHOMAS V. TARAVELLA
Restaurant Manager/Chef at Mulberry Street BabylonRestaurant Manager/Chef at Mulberry Street Babylon
Kasie AllenKasie Allen
2nd Grade Classroom Teacher at Mulberry Elementary School2nd Grade Classroom Teacher at Mulberry Elementary School
Sophia DonaghySophia Donaghy
Early Years Educator at Mulberry Tree Childcare Centre Tuart HillEarly Years Educator at Mulberry Tree Childcare Centre Tuart Hill