Maura Reilly
Blue Bell,PA
Summary
Experienced with retail operations, including merchandising and inventory management. Utilizes effective team leadership to drive sales and improve customer experiences. Track record of implementing efficient processes that boost store performance.
Overview
6
6
years of professional experience
Work History
Retail Manager
Old Navy
Plymouth Meeting, PA
08.2022 - Current
- Managed inventory levels, implementing efficient stock replenishment processes.
- Led team training initiatives to enhance customer service and product knowledge.
- Analyzed sales trends to develop strategic merchandising plans and promotions.
- Mentored staff, fostering a positive work environment and encouraging professional growth.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Trained and developed new employees for ease of transition into the team.
Sales Associate
Old Navy, Gap
Lancaster, PA
03.2021 - 08.2022
- Assisted customers with product selection, enhancing overall shopping experience.
- Executed daily merchandising tasks, ensuring products were displayed attractively and effectively.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Human Resources Management
Chestnut Hill College
Philadelphia, PA08-2027
High School Diploma -
Wissahickon High School
Ambler, PA06-2018
Skills
- Store operations
- Decision-making
- Customer service
- Cash management
- Team training
- Customer services
Timeline
Retail Manager
Old Navy
08.2022 - Current
Sales Associate
Old Navy, Gap
03.2021 - 08.2022
Bachelor of Science - Human Resources Management
Chestnut Hill College
High School Diploma -
Wissahickon High School