Maurad Curry

Completed intensive 10-week Basic Combat Training (BCT), gaining foundational skills in leadership, teamwork, discipline, and military readiness. Developed physical and mental resilience while learning core Army values and operational procedures.

Key Responsibilities and Achievements:

• Mastered basic soldiering skills including land navigation, weapons handling (M4 rifle), first aid, and tactical movement.
• Participated in rigorous physical training, improving endurance, strength, and agility to meet Army Physical Fitness Test standards.
• Demonstrated proficiency in marksmanship, drill and ceremony, and field exercises under high-stress, team-oriented environments.
• Gained knowledge of Army regulations, customs, and protocols, fostering a strong sense of discipline and responsibility.
• Successfully completed combat field training exercises (FTX), weapons qualification, and obstacle/confidence courses.

Skills Gained:

Teamwork | Communication | Discipline | Time Management | Physical Fitness | Stress Management | Adaptability | Problem Solving

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

• Efficiently delivering packages to customers in a timely manner.
• Achieved 98% on-time delivery rate, exceeding company average.
• Utilizing advanced GPS navigation skills to optimize delivery routes.
• Resolved delivery-related issues, ensuring customer satisfaction.

• Managed and negotiated credit card debt through outbound calls.
• Resolved customer account inquiries with detail-oriented approach.
• Exhibited strong communication and negotiation skills in line with company policies.
• Efficiently handled calls, demonstrating time management skills.
• Actively listened to and addressed customer concerns, showcasing problem-solving abilities.

• Promoted positive resident interactions, providing exceptional anticipatory service to exceed expectations.
• Established robust relationships with residents, vendors, and contractors, fostering a collaborative community environment.
• Safeguarded resident confidentiality, demonstrating a strong sense of responsibility and trustworthiness.
• Monitored property access and surveillance, ensuring resident safety and security, and addressing any unsafe behavior.
• Managed guest packages with precision, ensuring accurate logging, timely delivery, and regular inventory audits.

• Managed customer relationships with a focus on service setup and upgrades.
• Resolved billing issues and equipment malfunctions, enhancing customer trust.
• Maintained professionalism and calmness under pressure in a fast-paced environment.
• Accurately recorded customer information, ensuring data integrity.
• Successfully de-escalated customer complaints, contributing to a positive customer experience.

• Efficiently operated forklift for product transportation across warehouse departments.
• Skillfully loaded and unloaded delivery trucks, handling products up to 75 pounds.
• Maintained accurate warehouse inventory and promptly ordered products for replenishment.
• Successfully fulfilled online orders, ensuring timely preparation for shipping.
• Effectively resolved warehouse logistical challenges, enhancing operational efficiency.

• Efficiently prepared online grocery orders in a dynamic environment.
• Provided exceptional assistance to in-store customers, enhancing product discovery.
• Skillfully restocked shelves post online order fulfillment, ensuring optimal inventory levels.
• Demonstrated problem-solving abilities in meeting strict order pickup deadlines.
• Significantly improved customer satisfaction by ensuring timely order preparation and delivery.

• Managed high-volume customer orders in a dynamic retail environment.
• Streamlined financial transactions, enhancing customer experience.
• Provided expert guidance to customers on account management, boosting customer retention.
• Acquired forklift certification, expanding operational capabilities.
• Mentored new hires, fostering a collaborative work environment.