Maureen Allen
Toms River
Summary
Enthusiastic and motivated individual eager to start a professional career. Strong communication and teamwork skills developed throughout many years of working, with a positive attitude and a quick ability to learn new challenges.
Overview
27
27
years of professional experience
Work History
Sales Representative
JM Studio
2025.07 - 2026.01
- Managed a targeted calling campaign to inform potential clients about genetic testing services, achieving successful sales outcomes for those with Part B medical insurance.
- Developed strong product knowledge to effectively address customer inquiries and concerns.
- Assisted in executing sales strategies to achieve monthly targets and enhance customer engagement.
Manager
Dunkin' Donuts
2016.01 - 2018.01
- Oversaw daily operations to ensure efficient service and product quality.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs that improved employee performance and retention rates.
- Enhanced store layout to improve customer flow and increase sales opportunities.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Waitress / Catering
La Bove Grande (pka: Circle Landmark)
1999.01 - 2014.01
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders and managed cash transactions efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Adapted quickly to changing priorities during peak service hours.
- Resolved customer complaints promptly to enhance satisfaction levels.
- worked large events, weddings, sweet 16s, bat mitzvah's, etc.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Heartside Cafe
2005.01 - 2009.01
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining high service standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
GED -
Toms River Highschool North
Toms River, NJ1996-06
Skills
- Customer service
- Neat/ Organized
- Cleanliness
- Attention to detail
- Service prioritization
- Complaint resolution
Timeline
Sales Representative
JM Studio
2025.07 - 2026.01
Manager
Dunkin' Donuts
2016.01 - 2018.01
Waitress
Heartside Cafe
2005.01 - 2009.01
Waitress / Catering
La Bove Grande (pka: Circle Landmark)
1999.01 - 2014.01
GED -
Toms River Highschool North