Maureen Colascione
Summary
Dynamic and detail-oriented professional with extensive experience at The Cardiac Center, excelling in patient coordination and electronic health record management. Proven ability to enhance patient satisfaction through exceptional customer service and efficient appointment scheduling. Skilled in waxing and facials, with upcoming certifications in advanced cosmetic procedures.
Overview
11
11
years of professional experience
Work History
Front Desk & Medical Assistant
The Cardiac Center
03.1995 - 05.1997
- Assisted patients with check-in processes and appointment scheduling.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Maintained accurate patient records in electronic health record systems.
- Prepared examination rooms by ensuring cleanliness and availability of supplies.
- Supported healthcare providers by coordinating patient flow during appointments.
- Contributed to administrative tasks, including filing and data entry for medical documentation.
Front Desk Receptionist
Syosset MRI
09.1993 - 05.1995
- Managed patient check-ins and appointments through electronic scheduling system.
- Answered multi-line phone system, directing calls to appropriate departments efficiently.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained organized reception area, ensuring a welcoming environment for patients and visitors.
- Collaborated with medical staff to streamline patient intake processes and improve workflow efficiency.
Drs Assistant
Massapequa Chiropractic
06.1986 - 08.1993
- Coordinated patient scheduling to optimize appointment flow and reduce wait times.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Handled front desk operations, ensuring efficient communication between patients and practitioners.
- Streamlined office procedures to enhance operational efficiency and patient satisfaction.
- Trained new staff on office protocols and best practices for patient care support.
- Supported billing processes by verifying insurance information and processing payments accurately.
Education
Liberal Arts And Sciences
Nassau Community College
Garden City, NYEsthetics
Long Island Skin Hair & Nails Institute
Bethpage, NY11.2025
Skills
Waxing
Timeline
Front Desk & Medical Assistant
The Cardiac Center
03.1995 - 05.1997
Front Desk Receptionist
Syosset MRI
09.1993 - 05.1995
Drs Assistant
Massapequa Chiropractic
06.1986 - 08.1993
Liberal Arts And Sciences
Nassau Community College
Esthetics
Long Island Skin Hair & Nails Institute