Lisa Sorge
Wheeling
Summary
Experienced Front Desk Assistant with proven expertise at Braunlich Orthopedics in optimizing patient scheduling and enhancing office workflow. Effective in high volume call and fast-paced office setting. Organized and accurate in managing patient care with a positive attitude. Responsible, punctual, and productive professional.
Overview
15
15
years of professional experience
Work History
Front Desk Medical Assistant
BRAUNLICH ORTHOPEDICS
MEDICAL PARK DRIVE, WHEELING
01.2010 - 04.2025
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Obtained authorizations for medical procedures and surgeries.
- Scheduled surgeries, MRI's and other required procedures.
- Managed high call volume task effectively.
- Collaborated with others in the office to coordinate excellent patient care.
- Helped patients with completing forms and understanding their procedures.
- Payments and end of day balancing.
- Coordinated communication between patients and healthcare providers to enhance patient care.
Education
High School Diploma -
Wheeling Central
Wheeling, WVSkills
- HIPAA compliance
- Office administration
- Patient scheduling
- Patient registration
- Appointment management
- Front desk operations
- Microsoft office
Timeline
Front Desk Medical Assistant
BRAUNLICH ORTHOPEDICS
01.2010 - 04.2025
High School Diploma -
Wheeling Central