Maureen Ferrigan
Santa Cruz,CA
Summary
Proven professional with a track record of enhancing data accuracy and patient satisfaction at Radiology Medical Group of Santa Cruz County Inc. Excelled in fast-paced environments, demonstrating exceptional organizational skills and a commitment to meticulous data entry. Fostered trust and efficiency, leveraging abilities in customer service and attention to detail to improve operational outcomes.
Overview
18
18
years of professional experience
Work History
Data Entry Clerk
Radiology Medical Group of Santa Cruz County Inc.
10.2006 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Improved data accuracy by meticulously reviewing and updating customer information.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Medical Receptionist
Radiology Medical Group of Santa Cruz County Inc
10.2006 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Education
No Degree - Study Abroad Program - Summer School
University College Dublin
Dublin Ireland06.1977
High School Diploma -
San Joaquin Memorial High School
Fresno, CA06.1969
Skills
- Data Entry
- Data accuracy
- Accuracy and Attention to Detail
- Fast Typing Speed
- Customer Service-Oriented
- Independent worker
- Proofreading
- Organizational Skills
- Multitasking Abilities
- Attention to Detail
- Spreadsheet Management
- Maintains confidentiality
Timeline
Data Entry Clerk
Radiology Medical Group of Santa Cruz County Inc.
10.2006 - Current
Medical Receptionist
Radiology Medical Group of Santa Cruz County Inc
10.2006 - Current
No Degree - Study Abroad Program - Summer School
University College Dublin
High School Diploma -
San Joaquin Memorial High School
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