Maureen Gavin
Rome,NY
Summary
Dynamic Loan Processor with a proven track record at Americu, excelling in regulatory compliance and information verification. Adept at collaborating with teams to streamline workflows and enhance loan approval efficiency. Recognized for meticulous attention to detail and commitment to delivering exceptional service, ensuring high satisfaction levels in all interactions.
Overview
16
16
years of professional experience
Work History
Loan Processor
Americu
Rome, NY
10.2019 - Current
- Process consumer applications, ensuring compliance with underwriting guidelines and regulatory standards.
- Verify borrower information and documentation to facilitate timely loan approvals.
- Collaborate with loan officers to resolve discrepancies and streamline application workflows.
- Utilize loan processing software to track application status and document requests efficiently.
Front of House Supervisor
Red Lobster
New Hartford, NY
09.2010 - 09.2019
- Supervised daily operations to ensure exceptional guest experiences and service quality.
- Trained and mentored staff on customer service standards and operational procedures.
- Coordinated front-of-house activities, enhancing communication between kitchen and service teams.
- Resolved guest complaints promptly, maintaining high satisfaction levels and loyalty.
- Trained new employees on company policies, procedures, and service guidelines.
- Monitored daily cash handling procedures to reduce discrepancies while maintaining accurate financial records for the establishment.
Education
High School Diploma -
Rome Catholic High School
Rome, NYSkills
- Data entry
- Teamwork and collaboration
- Information verification
- Regulatory compliance
- Loan servicing
- Document review
- Attention to detail
Timeline
Loan Processor
Americu
10.2019 - Current
Front of House Supervisor
Red Lobster
09.2010 - 09.2019
High School Diploma -
Rome Catholic High School