Maureen Gervin
Cameron,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Independent Contractor
Independent Contractor
02.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Collaborated closely with clients to better understand entire project scope.
Process Assistant
Amazon
06.2015 - 10.2018
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.
- Conducted training and change management processes to improve operations.
Customer Service Cashier
Walmart
03.2011 - 03.2014
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Human Resources Coordinator
MB Consultants
03.2002 - 11.2010
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Devised hiring and recruitment policies for [Number]-employee company.
Education
Bachelor of Arts - Business Organizational Management
Ashford University
Clinton, IAMBA -
Ashford University
Clinton, IAMasters in Supply Chain Management -
Ashford University
Clinton, IASkills
- Service Marketing
- Deadline Adherence
- Workload Management
- Schedule Management
- Resources Allocation
Timeline
Independent Contractor
Independent Contractor
02.2019 - Current
Process Assistant
Amazon
06.2015 - 10.2018
Customer Service Cashier
Walmart
03.2011 - 03.2014
Human Resources Coordinator
MB Consultants
03.2002 - 11.2010
Bachelor of Arts - Business Organizational Management
Ashford University
MBA -
Ashford University
Masters in Supply Chain Management -
Ashford University