Maureen Krak
Newport,NC
Summary
As a meticulous supply chain management professional, I specialize in solving complex logistical problems and developing unified global teams. I excel in analyzing data, extracting strategic insights and implementing action plans. I strive to lead projects from concept to completion by formulating effective strategies and innovating solutions, for organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Import Transportation Supervisor
Mohawk Global
01.2025 - Current
- Develop network of agents for compliant third party logistical (3PL) import shipments.
- Author and implement standard operating procedures (SOP) for cross departmental processes.
- Conducted software training and skills-gap assessments; designed standardized onboarding and role-based learning paths.
- Outlined team role descriptions for optimal flow and coverage including booking management, client relations, container management and vendor relations.
- Increased shipment production year over year (YoY) by 30%
- Conduct quarterly business reviews (QBR) for clients and provide consulting for US government compliance and risk mitigation.
- Interoperate government regulations and market conditions to make critical routing decisions.
- Coached team members through structured development plans to meet performance improvement initiatives.
Import Team Lead
Mohawk Global
08.2022 - 01.2025
- Outlined and lead a seven-member team handling import shipment processing via ocean, air, and truck.
- Implement electronic data interchange (EDI) with enterprise resource planning (ERP) for new client onboarding.
- Streamline Email Management for 30,000 emails monthly.
- Standardize document auditing and processing for import documentation with a client-based focus.
- Designed and facilitated quarterly cross-training and system training (ERP, Cargowise, TMS, GlobalLink) for 30+ employees.
- Supported continuous improvement through standardized processes and quality execution.
Import Coordinator
Mohawk Global
08.2019 - 08.2022
- Managed 30+ client accounts while maintaining strict compliance with regulatory and internal standards.
- Prepared accurate documentation, KPI reports, and audit-ready records.
Deputy Program Manager
Mack Studios
02.2019 - 08.2019
- Quoted manufacturing orders, purchasing materials, conducted First Article Inspection Reports (FAI) for manufacturing quality control.
- Lead quality control examination of product and samples from foreign and domestic vendors.
- Implemented ERP System for $5 million client, provided warehouse management services, conducted cycle counts, inventory management.
- Managed pick/pack system and domestic delivery for 250 locations materials, inventory management for 250 stock fulfillments.
Education
Bachelor Degree of Science - Business Administration
SUNY Buffalo State
Buffalo, NY12.2018
Associate Degree of Science - General Studies
Mohawk Valley Community College
Utica, NY08.2017
Skills
- SUPPLY CHAIN MANAGEMENT
- IMPORT COMPLIANCE
- RISK ANALYSIS
- PEOPLE MANAGEMENT
- TECHNICAL WRITING
Certification
- 49CFR/DOT, MOHAWK GLOBAL, 2023
- PEOPLE MANAGER QUALIFICATION, SHRM, 2024
- CERTIFIED CUSTOMS SPECIALIST, NCBFAA, 2024
- CERTIFIED OPERATOR, CARGOWISE ONE, 2024
Timeline
Import Transportation Supervisor
Mohawk Global
01.2025 - Current
Import Team Lead
Mohawk Global
08.2022 - 01.2025
Import Coordinator
Mohawk Global
08.2019 - 08.2022
Deputy Program Manager
Mack Studios
02.2019 - 08.2019
Associate Degree of Science - General Studies
Mohawk Valley Community College
Bachelor Degree of Science - Business Administration
SUNY Buffalo State