Maureen Mackey
Saint Louis Park,MN
Summary
Customer-focused professional with 10+ years of experience in high-volume service environments. Known for strong communication skills, a positive attitude, and the ability to quickly resolve issues while creating great customer experiences. Adaptable, dependable, and a quick learner who works well in fast paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender/Server
Champions Club At Target Field
Minneapolis, Minnesota
03.2026 - Current
- Greeted customers and provided excellent customer service.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Effectively multitasked within fast-paced environment.
Bartender/Server
Bunny's Bar & Grill
St. Louis Park , MN
08.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
Global Ticketing Support
Delta Air Lines
Chisholm, Minnesota
06.2018 - 08.2020
- Provided customers with information about availability and pricing.
- Delivered exceptional service under pressure by maintaining composure during peak hours or difficult situations involving flight delays or cancellations.
- Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
Bartender
Eggy's Red Garter
Eveleth, Minnesota
04.2016 - 08.2020
- Trained new bartenders on drink preparation, product promotion, and sanitation protocols, enhancing team capability.
- Increased repeat customer numbers, creating a welcoming atmosphere and remembering regulars' favorite drinks.
- Maintained efficiency in fast-paced environments, delivering orders promptly during peak hours.
Education
High School Diploma -
Mountain Iron - Buhl High School
Mountain Iron, MNSkills
- Bar inventory
- Customer service
- Sales management
- Product upselling
- Attention to detail
- Multitasking capabilities
- Team collaboration
- Quick learner
- Dependability
- Interpersonal communication
Certification
- ServSafe Alcohol Certificate
- Minnesota Licensed Beverage Association Training
- CPR Certified
Timeline
Bartender/Server
Champions Club At Target Field
03.2026 - Current
Bartender/Server
Bunny's Bar & Grill
08.2020 - Current
Global Ticketing Support
Delta Air Lines
06.2018 - 08.2020
Bartender
Eggy's Red Garter
04.2016 - 08.2020
High School Diploma -
Mountain Iron - Buhl High School