Shelley Mcdonald
Lancaster
Summary
food
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Willing to try new things
Overview
2
2
years of professional experience
Work History
Bartender
Amvets post 1985
Lancaster
03.2023 - 01.2024
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Collected and organized daily till totals and tips.
Bartender
Stu's place
Lancaster
01.2023 - 11.2024
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Collected and organized daily till totals and tips.
Bartender/Assistant Manager
Crickets island
Lancaster
06.2022 - 01.2023
- Resolved guest complaints to maintain complete customer satisfaction.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Stocked displays with new and transferred merchandise.
- Ensured compliance with local health department regulations regarding food safety standards.
- Maintained cleanliness and organization of bar area, including counters and sinks.
- Engaged in continuous learning about new products and cocktail recipes.
- Greeted customers and provided friendly service.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Effectively multitasked within fast-paced environment.
- Supported serving staff in delivering accurate and well-presented food orders.
- Assisted with opening and closing procedures, including cleaning and restocking.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Organized bar inventory and supplies.
- Prepared mixed drinks accurately within specified time frames while ensuring quality standards were met.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Performed daily opening and closing duties according to established procedures.
- Ensured accurate record keeping of all alcohol sales transactions.
- Stocked shelves with liquor, beer, wine, and other beverage items.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
Education
High School Diploma -
Lancaster High School
Lancaster, OH06-2011
Certificate in Business Managment - Culinary
Collins Career Technical College
Skills
- Cash handling
- Drink mixing
- Bar inventory
- Menu development
- Customer service
- Sales promotion
- Team collaboration
- Conflict resolution
- Health regulations
- Time management
- Order accuracy
- Sanitation practices
- Product knowledge
- Workplace organization
- Communication skills
- Identification verification
- Sales expertise
- Cash register operation
- Bar operations management
- Staff management
- Able to stand many hours
- Cash and credit transactions
- Patience and tolerance
- Team training and development
- Memory retention
Timeline
Bartender
Amvets post 1985
03.2023 - 01.2024
Bartender
Stu's place
01.2023 - 11.2024
Bartender/Assistant Manager
Crickets island
06.2022 - 01.2023
High School Diploma -
Lancaster High School
Certificate in Business Managment - Culinary
Collins Career Technical College