Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Aidan Jonathan Mante

Brunswick

Summary

Efficient Customer Service Team Member known for productivity and ability to complete tasks swiftly. Possess specialized skills in conflict resolution, communication, and time management. Excel in active listening, empathy, and problem-solving which are crucial for success in customer service roles. Committed to maintaining positive customer experiences and building strong relationships.

Overview

5
5
years of professional experience

Work History

Front Office Customer Service Team Member

Giant Eagle Market District
Strongsville
03.2023 - Current
  • Assist customers with inquiries and needs to enhance the service experience.
  • Complete assigned tasks efficiently, within established deadlines.
  • Support cashiering operations during peak store hours to maintain workflow.
  • Work closely with the general public to ensure a positive experience.
  • Always attentive to the needs of our customers, and willing to help others as a team member when needed.

Customer Service Desk Cashier

Scene 75
Brunswick
01.2020 - 02.2023
  • Greeted and checked in guests to the Entertainment Center.
  • Helped assist when needed on the floor of the Game Center.
  • Worked with other team members to help during peak times at the Entertainment Center

Education

High School Diploma -

Brunswick High School
Brunswick, Ohio
05-2025

Skills

  • Customer service and support
  • Cash handling and point of sale
  • Sales assistance
  • Team collaboration and strong teamwork
  • Conflict resolution and calm demeanor
  • Task management
  • Empathy and relationship building
  • Customer complaint resolution

Accomplishments

  • National Honor Society - 2 years
  • Received the AP Scholar Award
  • Four years - Summa Cum Laude Award

Timeline

Front Office Customer Service Team Member

Giant Eagle Market District
03.2023 - Current

Customer Service Desk Cashier

Scene 75
01.2020 - 02.2023

High School Diploma -

Brunswick High School

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