Maureen Peterson

Work History

Boulder Care, Inc.

02.2022 - Current

Deliver telehealth Peer Support Specialist services to patients in multiple time zones
Support patients in developing harm reduction tools, develop recovery-oriented goals, work on their recovery plans while identifying and accessing socioeconomic determinants of health needs
Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
Mentored new peer support specialists, sharing best practices and modeling effective techniques for supporting diverse client populations.
Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain safety and stability within the supportive environment.
Work independently with excellent written and verbal communication
Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.

Michigan Department of Corrections

03.2021 - 05.2022

Providing direct care services to inmates with a Substance Use Disorder diagnosis
Provide education and resources to inmates in both individual and group settings
Develop treatment plans and educate inmates on various pathways to recovery
Work with the inmate and community resources on a reentry plan that will help sustain recovery upon release
Maintain a digital record of all interactions with inmates
Utilized motivational interviewing techniques to help inmates identify barriers to recovery and develop strategies for overcoming them.

Growth Works Inc

05.2019 - 06.2021

Provide peer recovery services and resources to individuals receiving services through Growth Works to include individuals admitted to hospital emergency room following opioid overdose/alcohol
I would link clients to treatment and recovery resources, share personal experiences, strengths that build hope and recovery capital
Facilitate Peer Recovery based groups for approximately 30 people
Establish and maintain relationships with local hospitals, police departments, and sobriety courts
Dispatch the correct resources and care needed in emergency situations
Demonstrate knowledge of Recovery Oriented Systems of Care, principles of trauma informed care, diversity, equity, and inclusion
Taught a weekly company yoga class and facilitated individual yoga therapy with many clients
Worked as a volunteer coordinator on special projects
Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.

Personalized Nursing Lighthouse

10.2018 - 10.2019

CJ Project
Worked on a Federal Pilot Program for the Opioid Epidemic
Worked with incarcerated woman 3 months prior to being released from prison and 6 months out in the community
Led group and individual therapy sessions
Acted as a role model for clients by exhibiting positive behaviors and encouragement that recovery is possible
Taught a yoga therapy/mindfulness class for clients
Refereed clients to outside social service providers to address psychiatric and personal issues
Communicated with local agencies, courts, mental health, and employers regarding client involvement and attendance in programs
Assisted clients with MAT treatment

Among Friends Baking Mixes

02.2015 - 09.2018

Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
Inspected finished goods to verify conformance with customer specifications and company quality standards.
Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Streamlined the quality control process, resulting in faster turnaround times for product releases.

Paesanos Restaurant

03.2011 - 02.2015

Established strong relationships with vendors, negotiating favorable contracts and securing high-quality products and services at competitive prices.
Proactively addressed potential issues during event planning stages minimizing last-minute changes/cancellations and preserving client trust.
Conducted post-event evaluations with clients to identify opportunities for improvement and gather valuable feedback for future events.
Monitored industry trends and competitor offerings to ensure continued relevance and competitiveness in the market.