MAUREEN PILATE
Massapequa,NY
Summary
Results-driven Financial Services Representative with a solid foundation in patient financial advising and insurance verification. Elevated to Lead FSR at Northwell Health for outstanding leadership and cross-departmental coordination. Expertise in communication and meticulous attention to detail, leading to enhanced patient experiences.
Overview
30
30
years of professional experience
Work History
Lead Financial Services Rep
Northwell Health
06.2025 - Current
- Coordinate benefits and out-of-pockets expenses
- Advise patients on financial responsibility and insurance verification
- liaison between Homecare & Hospice
- Certified Epic Superuser- responsible for training new hires
Sr. Financial Services Rep
Northwell Health
08.2023 - 06.2025
- Conducted financial advising and insurance verification
- Supported Hospice Admissions coordination
Financial Services Rep
Northwell Health
01.2019 - 08.2023
- Set up billing & verified insurance
- Liaison with Admissions team
Financial Services Rep
Massapequa Heart Group
03.2015 - 01.2019
- Verified insurance, posted payments, managed collections
Administrative Assistant
American Express Technologies
NYC
01.1999 - 01.2000
- Managed A/P, A/R, disbursements; coordinated executive travel
Administrative Assistant
EDS / CitiMax
NYC
01.1996 - 01.1999
- Supported CEO scheduling, prioritized correspondence
Education
Cert. -
Katharine Gibbs Business School
NY01.1989
Diploma -
Forest Hills High School
NY01.1988
Timeline
Lead Financial Services Rep
Northwell Health
06.2025 - Current
Sr. Financial Services Rep
Northwell Health
08.2023 - 06.2025
Financial Services Rep
Northwell Health
01.2019 - 08.2023
Financial Services Rep
Massapequa Heart Group
03.2015 - 01.2019
Administrative Assistant
American Express Technologies
01.1999 - 01.2000
Administrative Assistant
EDS / CitiMax
01.1996 - 01.1999
Cert. -
Katharine Gibbs Business School
Diploma -
Forest Hills High School
Similar Profiles
Mackenzie ReederMackenzie Reeder
Certified Medical Assistant at Northwell HealthCertified Medical Assistant at Northwell Health
MANUEL SANTANAMANUEL SANTANA
Charge Master Coordinator at Northwell HealthCharge Master Coordinator at Northwell Health
Andrew DiPumaAndrew DiPuma
Unit Receptionist at Northwell HealthUnit Receptionist at Northwell Health
Junelle WilliamsJunelle Williams
Assistant Nurse Manager at Northwell HealthAssistant Nurse Manager at Northwell Health
NYTALYA FRYENYTALYA FRYE
Bookseller at Barnes and NobleBookseller at Barnes and Noble