Summary
Work History
Education
Skills
Timeline
Generic

Maureen Sampson

Newark,NY

Summary

Detail-oriented data management professional with a solid track record in enhancing client data systems and medical billing at Wayne County Action Program, Inc. Recognized for exceptional communication skills that ensured effective coordination with insurance companies, resulting in recovery of over $5000 in back revenue. Proficient in Microsoft Suite and HIPAA compliance, contributing to increased operational efficiency.

Work History

Customer Service Data Clerk

Wayne County Action Program, Inc
Lyons, NY
11.2018 - 10.2021
  • Managed medical billing for advocacy programs by collecting patient information.
  • Created database entries, including entering new client information and updating existing client's profiles.
  • Addressed client concerns through collaboration with insurance companies.
  • Created comprehensive spreadsheets utilizing Microsoft Suite to monitor client data and reports.
  • Processed payments and reconciled customer accounts for medical billing.
  • Verified accuracy of employee timesheets.
  • Processed purchase orders for necessary supplies.

Receptionist

Wayne County Nursing Home
Lyons, NY
05.2022 - 10.2022
  • Welcomed customers courteously both face-to-face and over the phone.
  • Logged visitor data into company systems for enhanced staff security.
  • Received and distributed messages by use of emails, letters, and forms to personnel
  • Recorded employee training data in county database.

Public Safety Dispatcher Trainee

Wayne County e911
Lyons, NY
10.2022 - 05.2023
  • Assisted public with requests for police, fire, and EMS response to urgent situations
  • Received non-emergency calls from public and outside agencies and resolved issues by providing relevant information
  • Sustained database with details on call types, histories, and dispatch locations.

Volunteer Firefighter / EMT-B(retired)

Fairville Volunteer Fire Department
Newark, NY
06.1991 - Current
  • Respond to emergency calls, assess situations, and provid necessary aid.
  • Ensured HIPAA compliance during EMS care delivery.
  • Generated medical care reports from comprehensive patient data.
  • Communicated with other first responders and dispatch via radios, phones, and various devices.
  • Managed traffic control during emergency situations.

Education

Associate of Arts - Liberal Arts and Science: General Studies

Genesee Community College

Medical Billing and Coding Certification -

AAPC
12-2024

Incident Command System ICS 100 -

Incident Command System ICS 200 -

Incident Command System ICS 700 -

Skills

  • Data Collection and Entry
  • Microsoft Suite
  • File Maintenance
  • Appointment Organization
  • Communication Management
  • Timecard Processing
  • HIPAA compliance
  • Medical Billing Systems
  • Accounts Receivable

Timeline

Public Safety Dispatcher Trainee

Wayne County e911
10.2022 - 05.2023

Receptionist

Wayne County Nursing Home
05.2022 - 10.2022

Customer Service Data Clerk

Wayne County Action Program, Inc
11.2018 - 10.2021

Volunteer Firefighter / EMT-B(retired)

Fairville Volunteer Fire Department
06.1991 - Current

Associate of Arts - Liberal Arts and Science: General Studies

Genesee Community College

Medical Billing and Coding Certification -

AAPC

Incident Command System ICS 100 -

Incident Command System ICS 200 -

Incident Command System ICS 700 -

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Maureen Sampson