Maureen Wells
PITTSFIELD,MA
Overview
13
13
years of professional experience
Summary
Dedicated Dietary Aide with experience in food service operations and customer engagement. Skilled in food safety, time management, and team collaboration, ensuring high-quality meal delivery and resident satisfaction.
Work History
Dietary Aide
Craneville Place Of Dalton
02.2000 - 08.2012
- Prepared balanced meals according to dietary guidelines and individual resident needs.
- Assisted with food service operations, ensuring adherence to safety and sanitation protocols.
- Delivered exceptional customer service, addressing dietary inquiries from residents and families.
- Supported kitchen staff in meal preparation, fostering a collaborative work environment.
- Trained new staff on food handling procedures and operational standards for compliance.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
- Enhanced patient meal satisfaction by providing personalized meal options within dietary constraints.
- Enhanced team morale by fostering collaborative work environment, leading to improved productivity.
- Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
- Streamlined meal preparation processes, cutting down on waste while ensuring quality.
- Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.
- Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
- Cleaned and organized kitchen, dining and service areas.
- Conducted inventory checks and placed orders for kitchen supplies, ensuring uninterrupted operations.
- Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
- Organized kitchen workflows, enabling team to prepare meals more efficiently.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Adjusted food preparation methods in accordance with customer requests.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Greeted customers and answered inquiries regarding menu items and specials.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Teachers Aide
Dalton Nursery School
03.2002 - 09.2004
- Monitored student behavior to promote positive interactions and adherence to school rules.
- Supported classroom activities by assisting teachers with lesson preparation and student engagement.
- Facilitated communication between educators, parents, and students to enhance learning environments.
- Contributed to the organization of school events and extracurricular activities, enriching students'' educational experiences beyond the classroom setting.
- Contributed to a positive school culture by actively engaging in staff meetings, providing constructive feedback, and collaborating on school improvement initiatives.
- Aided students with special needs, providing individualized support and helping them reach their full potential.
- Communicated regularly with parents regarding student progress and concerns, fostering positive home-school partnerships.
- Actively participated in professional development opportunities and shared insights with colleagues for continuous improvement.
- Collaborated with teaching team to develop cross-curricular projects, enhancing students'' connections between subjects.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Education
High School Diploma -
Wahconah Regional Highschool
Dalton, MA06-1996
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Team collaboration
- Verbal communication
- Food handling safety
- Sanitation practices
- Relationship building
- Food safety
- Flexible schedule
- Kitchen operations
Timeline
Teachers Aide
Dalton Nursery School
03.2002 - 09.2004
Dietary Aide
Craneville Place Of Dalton
02.2000 - 08.2012
High School Diploma -
Wahconah Regional Highschool