Compassionate professional experienced in critical environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
28
28
years of professional experience
Work History
Intensive Case Manager
Office Of Mental Health
12.2021 - Current
Assess individual strengths, abilities, and skill deficits; develops individual care plans, determines necessary resources, advocates for and assists individuals in accessing and obtaining services to meet their needs.
Educate individuals with psychiatric and physical impairments in use of medication, fiscal resources, and community services and provides and/or arranges for self-management and wellness education or peer and other support groups.
Link individuals to psychiatric services and other supports such as medical, vocational, educational, recreational, rehabilitation, housing, transportation, legal and financial services.
Provides crisis intervention services to maximize individuals stability in community. Prevent unnecessary hospitalizations and inpatient admissions.
Work closely with Assisted Outpatient Treatment (AOT) program. Report directly to AOT monitor assuring that court order is being followed.
Manage support services and foster communication among psychiatrists, psychologists, social workers, nurse practitioners, hospital staff, and residential village staff, for patients and those at risk.
Attends meetings with service providers to coordinate treatment and service plans and ensure that integrated care plan is implemented.
SOS Member
Office Of Mental Health
03.2021 - 12.2023
Assessed over 500+ individuals to determine if there is emergency need for hospitalization, assess for illness and disability, abuse, poverty, lack of affordable housing, unemployment, and personal hardship
Assessed community needs and identified resources for social and community service programs.
Referred clients to appropriate community agencies and organizations advocating to meet treatment needs. and resolve roadblocks.
Provided information on entitlements, benefits, and advocacy programs such as legal services, HRA, drop in centers, food pantries, job training/employment assistance, and substance abuse programs.
Vocational Rehabilitation Counselor
ACCES-VR NYS Education
02.1999 - 12.2021
Established strong relationship with participants with goals of procuring competitive employment for people with varying and complex rehabilitation needs. Guided participants through process of adaptation to meet their individual strengths, abilities, and barriers.
Collaborated services with community based organizations, independent living centers, educational agencies, and employers leading to higher retention and sustainability of employment for formally incarcerated, intellectually disabled, mentally ill, physically disabled, and those with history of substance abuse.
Liaised to District 75, public, private, and catholic high schools providing vocational services towards securing employment. Worked closely with transitional and guidance counselors as well as social workers coordinating orientations, doing eligibility, and referring students for work readiness, training, college or for employment.
Supervised graduate students in Master's level rehabilitation programs during internship and practicum studies.
Education
Master of Science - Rehabilitation Counseling
St. John's University
Jamaica, NY
05.1996
Bachelor of Arts - Psychology
St. John's University
Jamaica, NY
05.1994
Skills
Substance abuse awareness
Mental health knowledge
Individualized Service Planning
Medical Coordination
Elderly Care Understanding
Employment Services
Disability Support
Care Coordination
Home Visits and Inspections
Progress Monitoring
Client Advocacy
Multidisciplinary Collaboration
Timeline
Intensive Case Manager
Office Of Mental Health
12.2021 - Current
SOS Member
Office Of Mental Health
03.2021 - 12.2023
Vocational Rehabilitation Counselor
ACCES-VR NYS Education
02.1999 - 12.2021
Master of Science - Rehabilitation Counseling
St. John's University
Bachelor of Arts - Psychology
St. John's University
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