Mauria Chasen
Oviedo,Fl
Summary
I am highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Accounts Payable Assistant
Troy University
Troy
01.2022 - 05.2022
- Processed invoices, managed physical documentation, and distributed office correspondence.
- Reconciled monthly statements and transactions to keep records accurate and current.
Beauty Advisor
Ulta Beauty
Troy, Al
10.2022 - 12.2023
- Provided personalized assistance to enhance customer satisfaction with product selection.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Ensured that all displays were neat and organized at all times.
Server
Olive Garden
Montgomery, Al
01.2023 - 06.2023
- Ensured a pleasant dining experience by fostering a friendly environment.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Beauty Advisor
Ulta Beauty Inc.
Orlando, FL
05.2024 - 08.2024
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Ensured that all displays were neat and organized at all times.
Retail Sales Lead
Ann Taylor Loft
Orlando, FL
08.2024 - Current
- Provide in-depth information on product features so customers could make educated buying decisions.
- Place special orders or called other stores to find desired items.
- Analyze sales data to identify trends, opportunities for growth, and areas requiring improvement.
- Organize merchandise displays to attract customers and promote sales.
- Teach associates proactive strategies to meet operational and sales goals.
- Analyze customer feedback to determine areas of improvement within the store environment.
Education
High School Diploma -
Jefferson Davis High School
01.2021
Skills
- Retail Sales
- Leadership
- Customer service
- Creativity
- Visual merchandising
- Multitasking and organization
- Loyalty program management
- Inventory control
- Client relationship building
- Upselling and cross selling
- Merchandise restocking
References
- Cheryl Chasen, Carey Candle/CEO, (334)450-4339, MzChasen@gmail.com
- Ashley Lorfils, Harmoni Hair Co./CEO, (954) 889-4283, Alorfils@yahoo.com
Languages
English
Certification
- Makeup application
Timeline
Retail Sales Lead
Ann Taylor Loft
08.2024 - Current
Beauty Advisor
Ulta Beauty Inc.
05.2024 - 08.2024
Server
Olive Garden
01.2023 - 06.2023
Beauty Advisor
Ulta Beauty
10.2022 - 12.2023
Accounts Payable Assistant
Troy University
01.2022 - 05.2022
High School Diploma -
Jefferson Davis High School