Maurice Alston
Baltimore,Maryland
Summary
Received a plaque for Assistant Accountant Manager of the quarter of 2014.
Enrollment in online classes at The Training Center of Trade School and Training Institute in the month of August.
- Steam boiler- Stationary Engineers
- Refrigeration engineers
- Power plant operators
CFC Certification will also be acquired in the month of August
Overview
19
19
years of professional experience
Work History
Security Officer
Admiral Security Services, Inc.
Baltimore, MD
02.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Truck Driver
T and C Trucking
Baltimore, MD
02.2022 - 11.2024
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
Driver Manager/ Dispatcher
Davis and Jordan Trucking LLC
Charlotte, NC
12.2019 - 10.2022
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Maintained high levels of confidentiality and discretion with sensitive information.
- Ensured compliance with federal and state regulations, maintaining impeccable record-keeping practices.
- Implemented regular system checks to maintain high operational standards, ensuring reliability of dispatch equipment.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
- Coordinated logistics for field units, optimizing routes for faster response times.
- Streamlined communication between dispatch and field units, reducing misunderstandings and errors.
- Answered phone calls and responded to customer emails.
Truck Driver
Reliable Transportation Solutions
Baltimore, MD
01.2019 - 05.2022
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Completed routine maintenance on truck to keep in working order.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Reduced downtime with thorough pre-and post-trip inspections, identifying potential issues before they became problems.
- Maintained a safe driving record through vigilant adherence to traffic laws and safety regulations.
- Navigated challenging road conditions safely, adjusting driving techniques according to weather or traffic situations.
- Maintained up-to-date certifications and licenses required for operation of tractor-trailer vehicles, ensuring ongoing eligibility for employment within the transportation sector.
- Kept accurate logs of hours driven per day per federal regulations ensuring compliance with mandated rest periods and preventing driver fatigue.
- Dropped and hooked trailers and changed configuration of equipment.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Truck Driver
DCCC
Jessup, MD
04.2018 - 12.2021
- Reduced downtime with thorough pre-and post-trip inspections, identifying potential issues before they became problems.
- Collaborated with team members on long-haul assignments to ensure seamless coordination between drivers during shift changes.
- Maintained a safe driving record through vigilant adherence to traffic laws and safety regulations.
- Navigated challenging road conditions safely, adjusting driving techniques according to weather or traffic situations.
- Maintained up-to-date certifications and licenses required for operation of tractor-trailer vehicles, ensuring ongoing eligibility for employment within the transportation sector.
- Improved fuel efficiency by practicing eco-friendly driving techniques and monitoring vehicle performance.
- Secured cargo for transport using straps, chains, or other appropriate securing devices to prevent damage in transit.
- Kept accurate logs of hours driven per day per federal regulations ensuring compliance with mandated rest periods and preventing driver fatigue.
- Utilized GPS navigation systems effectively to determine optimal routing solutions that reduced travel time while avoiding unnecessary risks associated with road hazards or congestion.
- Maximized vehicle longevity by performing routine maintenance tasks such as oil changes, tire rotations, brake system checks as needed or required by the manufacturer''s recommendations.
- Contributed to a positive work environment by fostering open communication channels with colleagues and supervisors regarding workplace concerns or suggestions for improvement.
- Assisted in training new drivers on company policies, procedures, safety guidelines, and equipment operation best practices.
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Exhibited strong problem-solving skills by addressing unforeseen issues that arose during transport such as equipment malfunctions or unexpected detours.
- Streamlined loading and unloading processes for faster turnaround times at distribution centers.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Truck Driver
Giant Food
Jessup, MD
11.2019 - 03.2021
- Demonstrated versatility in handling various types of cargo, including hazardous materials, perishable goods, and oversized loads.
- Ensured timely deliveries by effectively communicating with dispatchers, customers, and warehouse personnel.
- Participated in safety meetings to stay informed about changing regulations, industry trends, and best practices for maintaining a secure work environment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected load security and checked for damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Trained drivers.
- Evaluated driving skills of new applicants.
- Coordinated trailer movements to optimize yard operations.
- Confirmed trailers were adequately chilled prior to loading perishables.
Senior Operations Manager
Dunbar Security Solutions
Hunt Valley, MD
09.2018 - 05.2019
- Oversaw workforce management planning, volume predictions and capacity planning.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Spearheaded process improvements to reduce errors and increase overall quality in operations management.
- Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
- Effectively managed departmental budgets, identifying opportunities for cost reduction and resource optimization.
- Prepared documents for internal and external audits.
- Provided leadership for continual management and employee training initiatives.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Continuously assessed emerging trends in operations management along with best practices in order to make informed recommendations for future enhancements.
- Served as a trusted advisor to senior leadership on matters related to operational performance, strategic planning, and organizational development.
- Implemented customer feedback loop to gather insights and inform operational improvements, leading to enhanced service offerings.
- Negotiated contracts with new vendors, securing quality materials and services at competitive prices.
- Oversaw successful integration of cutting-edge technology into daily operations, enhancing efficiency and productivity.
- Developed risk management strategy to proactively identify and mitigate potential issues, ensuring smooth operations.
- Boosted employee morale and retention through introduction of comprehensive training and development program tailored to individual career paths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Truck Driver
Werner Enterprises
Boston, VA
11.2016 - 02.2017
- Conducted thorough pre-trip inspections of trucks and equipment.
- Managed transportation routes.
- Optimized storage operations by ensuring timely offloading of goods.
- Executed systematic trash collection.
Assistant Account Manager
Allied Barton Security Services
Baltimore, MD
08.2013 - 09.2016
- Reviewed employee performance every quarter, delivering accolades and improvement advice.
- Handled payroll administration and organized work schedules.
- Met with the clients' higher management weekly to discuss coordinated plans.
- Performed five-star panel interviews.
- Trained with the United States Secret Service.
- Coordinated with the United States Secret Service.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Coordinated with teams to improve operations.
- Enhanced interaction between team members and senior leadership.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Managed relations to guarantee uninterrupted service availability.
- Cultivated professional working relationships with peers and supervisors.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Enhanced operational efficiency by addressing equipment issues.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Coordinated project workflows for the campus area.
- Trained new managers and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Conducted routine inspections to check quality and compliance with established specifications.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Monitored team performance to support seamless operations.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Kept accurate and detailed records of personnel progress and productivity.
- Implemented policies and standard operating procedures for continuous improvement.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Security Officer
Pahoja
Laurinburg, NC
03.2009 - 05.2013
- Monitored warehouse activities through routine patrols.
- Managed allocation of badges for employees.
- Kept track of boiler heat metrics.
- Conducted thorough examination of tractor-trailer undercarriage.
Line Leader
Marley’s
Bennettsville, SC
01.2010 - 11.2012
- Facilitated professional growth through consistent performance evaluations and feedback.
- Maintained consistent supply levels to support seamless service operations.
- Cultivated professional working relationships with peers and supervisors.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Troubleshot equipment to reduce service calls and downtime.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Increased brand awareness through strategic initiatives.
- Oversaw loading and unloading of packages in warehouse.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Coordinated project workflows for departments.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Kept accurate and detailed records of personnel progress and productivity.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Shift Supervisor
Pizza Inn
Laurinburg, NC
02.2006 - 08.2012
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed staff hiring, training and supervision.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Kept accurate and detailed records of personnel progress and productivity.
- Implemented policies and standard operating procedures for continuous improvement.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Stocker
Food Lion
Laurinburg, NC
05.2007 - 11.2011
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Collaborated with management to devise plans for increasing profit margins.
- Executed safe offloading procedures for store products from 53-inch trailers.
- Ensured timely removal of products with approaching expiration dates while stocking shelves.
- Executed cleaning protocols in meat department.
- Collected shopping carts from parking area.
- Ensured store cleanliness at end of each business day.
- Coordinated ad positioning.
Education
Steam Boiler - Stationary Engineers & Refrigeratio
The Training Center Trade School & Training Instit
Philadelphia, PA09.2025
Trucking
All State Career
Dundalk11.2016
Visual And Performing Arts
Scotland High School
Laurinburg, NC06.2007
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Physical fitness
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Visitor tracking
- Access control management
- Electronic surveillance
- Document management
- Staff management
- Dispatch
- Weapons training
- Operations management
- Background checks
- Invoice verification
- Active shooter training
- Workplace violence prevention
- Emergency evacuation procedures
- Hazardous materials response
- Identification verification
- Shift work experience
- Alarm monitoring
- Screening wands
- Entrance control
- High level of integrity
- Checkpoint management
- Bomb threat procedures
- Building lockdown coordination
- Premises patrol
- Work ethic
- Workplace safety
- Verbal and written communication
- Reliability
- Punctuality
- Event security
- Patrol techniques
- De-escalation techniques
- English fluency
Timeline
Security Officer
Admiral Security Services, Inc.
02.2025 - Current
Truck Driver
T and C Trucking
02.2022 - 11.2024
Driver Manager/ Dispatcher
Davis and Jordan Trucking LLC
12.2019 - 10.2022
Truck Driver
Giant Food
11.2019 - 03.2021
Truck Driver
Reliable Transportation Solutions
01.2019 - 05.2022
Senior Operations Manager
Dunbar Security Solutions
09.2018 - 05.2019
Truck Driver
DCCC
04.2018 - 12.2021
Truck Driver
Werner Enterprises
11.2016 - 02.2017
Assistant Account Manager
Allied Barton Security Services
08.2013 - 09.2016
Line Leader
Marley’s
01.2010 - 11.2012
Security Officer
Pahoja
03.2009 - 05.2013
Stocker
Food Lion
05.2007 - 11.2011
Shift Supervisor
Pizza Inn
02.2006 - 08.2012
Steam Boiler - Stationary Engineers & Refrigeratio
The Training Center Trade School & Training Instit
Trucking
All State Career
Visual And Performing Arts
Scotland High School