Maurice Boyd
Grand Prairie,TX
Summary
Results-driven Functional Leader with expertise in distribution, fulfillment, and manufacturing environments. Skilled at managing complex occupational issues and aligning business objectives. Adept at regulating policies and controlling budget expenditures. Collaborates with management teams and stakeholders to uphold company vision.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Director – Supply Chain Operations
Neiman Marcus Group Ltd
02.2022 - Current
- Creating standard operating procedures and best practices in terms of performance monitoring to optimize quality and delivery time. Initiating a company-wide cycle count program utilizing ABC classification strategy and standardizing methodology that resulted in a 60% improvement in inventory shrinkage compared to the prior year.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
- Streamlined operations processes, reducing overhead costs by 23%, resulting in annual savings of $2.5 million.
- Introduced advanced KPIs and performance tracking systems, improving team productivity by 30%.
- Negotiated vendor contracts, reducing costs by 15% and ensuring consistent quality standards.
- Implemented Lean Six Sigma methodologies, cutting production cycle times by 20%.
- Collaborated with a cross-functional team in a major system overhaul, increasing operational efficiency by 25% in less than one year.
- Enhanced supply chain operations, leading to a cost reduction of 12% and improved delivery accuracy by 10%.
Senior Director – Supply Chain Operations
Lowe's Companies, Inc.
03.2020 - 02.2022
- Responsible for the overall performance of 5 Regional Distribution Centers across the US, which includes P&L oversight, warehouse operations, and human resources administration.
- Implemented a multi-million-dollar, self-funding pay-for-performance model that catalyzed robust recruitment and retention across all sites. Developed and executed the process and drove productivity by 40%.
- Operated in cross-functional collaboration with distribution center operations, transportation, and product management teams to boost throughput capacity by 38% with the optimization of delivery schedules and improved facility utilization. Provided strategic direction throughout the process of establishing an operational infrastructure for the bulk distribution network while managing a footprint, which totals 3.4M sq.
- Achieved departmental goals by developing and implementing strategic plans and initiatives.
- Leveraged Lean methodologies to coach teams through process transformation analysis that affected material handling and storage, on-time service, and accuracy for 220 stores shipping 170M units annually.
- Transformed the safety culture, which yielded a 54% YoY reduction, through the integration of consistent communication, incident reviews, and a proactive safety committee.
- Reduced employee turnover rates by 20% year over year. By creating a positive work environment with clear expectations and support systems in place.
- Championed continuous improvement initiatives to drive operational excellence within the organization.
General Manager – Direct Fulfillment Center
The Home Depot
02.2017 - 03.2020
- Responsible for the overall performance of the Distribution Center, which includes warehouse operations, store delivery, inventory management, localized store services, asset management, and human resources administration.
- Direct, coordinate, and control activities that relate to the efficient and timely processing of inbound freight.
- Facilitate effective relationships with Store Operation, Purchasing, Co-Op Advertising, General Accounting, Loss Prevention, Human Resources, and various other Corporate Departments.
- Aggressive and effective management of the Distribution Center P&L
- Provides recommendations to the Vice President of Fulfillment with the DC's financial, operational, people, and process and service-related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve. Leads associates and peers to anticipate and solve problems and plan for upcoming events and seasonal changes.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Implemented robust inventory management systems to optimize stock levels and minimize waste, costs associated with excess product storage.
- Optimized logistics workflows, decreasing delivery times by 18% and saving $1.2 million annually.
- Standardized procedures, decreasing operational errors by 25%, and boosting customer satisfaction metrics by 15%.
DC General Manager
CVS Health Corporation
02.2014 - 02.2017
- Accountable for daily operations of over 800,000 sq ft of warehouse space with an annual operating budget of $140M.
- Orchestrated cross-departmental collaboration, enhancing workflow efficiency by 20%.
- Maintained world-class KPIs of 99.95% minimum standards in inventory control, cost control below 8% of budget, on-time delivery, dock to stock, and safety.
- Maintained a $42.5M inventory, including daily cycle count, cycle count resolution, and physical inventories. Performed HR functions, including hiring, training, retention, and management of direct reports and associates with responsibilities in operations, distribution, planning, inventory, forecasting, and reverse logistics.
- Developed and monitored KPIs, resulting in a 30% increase in operational efficacy.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Implemented robust inventory management systems to optimize stock levels and minimize waste, costs associated with excess product storage.
- Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
Senior Manufacturing/Logistics Manager
Boyd Corporation
12.2012 - 02.2014
- Planned, organized, supervised, and implemented manufacturing procedures in accordance with Quality Assurance methods, new process technologies, organizational strategies, and quarterly/annual budgets.
- Assisted in the mitigation of production bottlenecks, reducing downtime by 20%.
- Manage activities related to strategic purchasing to minimize operating expenses. Ensure a safe work environment through the implementation of safety awareness programs and compliance with OHSA.
- Ensures optimization of all materials management activities, including scheduling, purchasing, inventory control, materials movement, supplier performance measurement, and indirect materials management.
- Responsible for the implementation, support, and compliance of the materials and systems to facilitate the fulfillment process from production planning to material procurement and warehousing, through product shipment.
- Develops and maintains an inventory of stock raw materials to facilitate production efficiency.
- Facilitates interaction with Sourcing, Engineering, Accounting, Marketing, and Quality Assurance in support of the business's strategic goals.
- Develop and drive countermeasures for underperforming key processes and/or material suppliers.
- Provide leadership in selecting, developing, and evaluating personnel to ensure the efficient operation of materials functions and the company's goals and objectives.
- Manage suppliers, materials, and inventory in a manner consistent with the requirements of a Lean Six-Sigma manufacturing environment.
- Working closely with the Sales team to establish pricing parameters and verification of freight charges as it pertains to contracts, FAKs, etc.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
Logistics/Warehouse Director
Plastipak Packaging
12.2009 - 12.2012
- Managed two distribution centers in Modesto and Victorville CA, along with providing technical support to the IT department and other managers in a variety of matters
- Help produced cost saving idea for the logistics department of a 4-day workweek and implemented a full-time night shift with a cost saving of over $150,000 annually
- Reduced logistics cost by 25% (297k) during the first and second quarter for the company
- Control inventory of 30 million dollars within the warehouse with an accuracy of 99.50%
- Monitor and control all reporting functions for proper analysis of procedure and guidelines for transportation costs and inventory levels enabling company to maintain all sales levels for customer satisfaction
- Set up procedures and guidelines for a 28-person temporary staff, resulting in efficiencies within all departments that maintain a monthly customer sales volume of 16 to 27 million dollars per month.
Production Manager
05.2007 - 12.2009
- Understands, follows and enforces all established safety, health, quality GMP and Company policies, procedures and recognized practices
- Works with supervisors to oversee all Production department personnel/HR issues including hiring, reviews, recognition, disciplinary, attendance, and grievances
- Responsible for the execution of a production schedule as developed with the Scheduler to satisfy customer service requirements with respect to time, cost, and quality
- Assigns and oversees all supervisory project work such as safety programs, housekeeping, regrind, etc
- Ensures cost effective inventory levels of production supplies are maintained to meet production requirements
- Coordinates with the Maintenance Manager on the preventative maintenance required for the operational equipment
- Manages temporary staffing levels for the operation to achieve plant objectives for labor efficiency
- Assists in taking all physical inventories in accordance with corporate procedures
- Conducts all trials and R & D for packaging conditions such as banding and stretch wrap
- Ensures that the necessary plant Standard Operating Procedures (SOP's) are developed and that production employees have been trained to meets plant operations objectives
- Aggressively measures and improves upon all plant related KPI categories
- Leads and facilitates continuous improvement activity through utilization of Lean and Six Sigma.
Logistics Supervisor
Dot Foods
12.2004 - 05.2007
- Managing the efficient receipt, storage and dispatch of a wide range of goods from the warehouse
- Maximizing space usage within the warehouse
- Looking after the transportation of goods into and out of the warehouse
- Implementing specific customer packaging requirements
- Repairing warehouse equipment breakdowns
- Shipment loading and transferring
- Working with supervisors to improve staff performance
- Setting aside storage areas for new stock
- Complying with all Health, Safety and Environmental standards
- Keep unauthorized persons out of the warehouse
- Developing and implementing SOPs for the warehouse
- Facilitating effective communication within the team and across the site
- Investigating any inventory losses.
Education
MBA - Business And Accounting
Eastern Oregon University
La Grande, OR05.2019
Bachelor of Science - Industrial Engineering
California State University - Fresno
Fresno, CA05.2009
Skills
- Core Values Management
- Team building and motivation
- Culture Transformation
- Collaborative leadership
- Key Performance Indicators
- Data analytics
- Strategic planning
- Leadership Development
- Cross-functional collaboration
Certification
- The Ohio University - Six Sigma Lean Manufacturing Training 2011.
- Cornel University - Psychology of Leadership Certificate 2019.
Timeline
Senior Director – Supply Chain Operations
Neiman Marcus Group Ltd
02.2022 - Current
Senior Director – Supply Chain Operations
Lowe's Companies, Inc.
03.2020 - 02.2022
General Manager – Direct Fulfillment Center
The Home Depot
02.2017 - 03.2020
DC General Manager
CVS Health Corporation
02.2014 - 02.2017
Senior Manufacturing/Logistics Manager
Boyd Corporation
12.2012 - 02.2014
Logistics/Warehouse Director
Plastipak Packaging
12.2009 - 12.2012
Production Manager
05.2007 - 12.2009
Logistics Supervisor
Dot Foods
12.2004 - 05.2007
MBA - Business And Accounting
Eastern Oregon University
Bachelor of Science - Industrial Engineering
California State University - Fresno