Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Sales/ Customer Preservation
Progressive Insurance Sales
Lake Mary, US
06.2022 - Current
My day to day job entails dealing with customers as well as independent agents
My main task is to problem solve and meet the customers needs
I am involved in selling insurance policies as well as servicing them
I am tasked to retain customers who are seeking to cancel I am always above goal and average a 72% retention rate.
Sales Representative/Marketing
Nationwide Resorts marketing
DeBary, US
09.2020 - 06.2022
Tasked with inbound and outbound calls to clients as well as cold calling
Served as customer service where I helped clients with their Timeshare and vacation ownerships, ranging from quotes as well as the sales of their properties
I worked with a team each and everyday
I also completed a role as a IT specialist
Marketing
Florida Home Improvement Associates
Orlando, US
09.2019 - 03.2020
Various methods of marketing such as field marketing and with a team to a pre selected location
I also was tasked with telemarketing and online social media marketing
Car Salesman
Import and Domestic Auto
12.2016 - 01.2017
Company Overview: This Is a small owned business
My work was done via telephone
I posted cars online and interacted with customers In hopes of finding a car that best suits them
This Is a small owned business
Education
Bachelor's - Integrative General Studies
University of Central Florida
Orlando, FL
05.2022
Associate - Exercise Science
Palm Beach State College
Lake Worth, FL
08.2019
Skills
Cold calling
Medical Terminology
Microsoft Excel
Telemarketing
Marketing
Microsoft PowerPoint
Progressive PSP
Anatomy Knowledge
Communication skills
Time management
Customer Service
Teamwork and collaboration
Microsoft Word
Customer service
Direct sales
Leadership
Physiology Knowledge
Awards
Progressive Sales MVP, 10/01/24, Top 3 percentile in all of progressive. Led entire region in sales.
Sales representative of the month, 01/01/22, Doubled sales quota for the entire month.
Sales representative of the month, 11/01/21, Doubled sales quota for the month.
<ul>
<li>Obey traffic laws and follow established traffic and transportation procedures.</li>
<li>Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.</li>
<li>Present bills and receipts to collect payments for goods delivered or loaded.</li>
<li>Load and unload trucks, vans, or automobiles.</li>
<li>Listen to and resolve customers' complaints regarding products or services.</li>
<li>Inform regular customers of new products, services, and price changes.</li>
<li>Write customer orders and sales contracts according to company guidelines.</li>
<li>Safely operate trucks to deliver products.</li>
<li>Order, deliver and properly merchandise bread/Hispanic cakes/cookies/Takis chips</li>
<li>Sell in displays regularly.</li>
<li>Maintain DOT certifications and specifications.</li>
<li>Delivered products efficiently to designated routes within allocated timeframes.</li>
<li>Managed inventory levels to ensure timely replenishment of stock on trucks.</li>
</ul> at Bimbo Bakeries USA<ul>
<li>Obey traffic laws and follow established traffic and transportation procedures.</li>
<li>Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.</li>
<li>Present bills and receipts to collect payments for goods delivered or loaded.</li>
<li>Load and unload trucks, vans, or automobiles.</li>
<li>Listen to and resolve customers' complaints regarding products or services.</li>
<li>Inform regular customers of new products, services, and price changes.</li>
<li>Write customer orders and sales contracts according to company guidelines.</li>
<li>Safely operate trucks to deliver products.</li>
<li>Order, deliver and properly merchandise bread/Hispanic cakes/cookies/Takis chips</li>
<li>Sell in displays regularly.</li>
<li>Maintain DOT certifications and specifications.</li>
<li>Delivered products efficiently to designated routes within allocated timeframes.</li>
<li>Managed inventory levels to ensure timely replenishment of stock on trucks.</li>
</ul> at Bimbo Bakeries USA