Maurice Flowers-Williams
Philadelphia,PA
Summary
Goal-focused individual seeking a leadership role with a thriving, growing company to apply management, leadership and motivational skills when with a team of professionals and working toward a common goal to increase productivity.
Overview
13
13
years of professional experience
Work History
Learning Ambassador
Amazon
10.2021 - Current
- Influencing new employees
- Ensure employees are getting the most out of their experience through coaching and problem solving.
- Establish lines of communication with Managers and Team members
- Creating and managing training projects for new hires and cross training employees.
Financial Specialist
TD Bank
03.2022 - 11.2022
- Provide Financials Advice
- Process loans /Wire Transfers/ ACH Transactions
- Customer Service/Disputes/Fraud
- Customer Resolution
- Account Management
Branch Manager
Hertz
08.2016 - 01.2021
- Effectively Trained Employees on Current Policies and Procedures
- Monitored Overhead to Consistently Improve Profit Margins
- Utilizes Sales Techniques to Generate New Business
- Achieved 108% Growth YoY
- Maintains Effective Use of Company Assets
- Built relationships with clients to grow business
- Payroll/ profit and loss accounting
Police Officer
Allentown Police Dept
05.2012 - 12.2014
- Ensured Public Safety by Implementing Protocol and Insights
- Gathered Pertinent Information and Generated Reports Detailing the Incidents
- Located and Recovered Stolen Vehicles
- Initiated and Executed Fraud Investigations
- Coordinated with Other Departments to Produce Optimal Results
- Conducted, investigated and generated theft reports
Education
Bachelor’s -
Bloomsburg University of Pennsylvania
12.2008
Skills
- Microsoft Office
- Conflict Resolution
- Communication Verbal/Written
- Leadership
- Critical Thinking
- Fraud Investigations
- Interview and interrogation
References
Available upon request.
Timeline
Financial Specialist
TD Bank
03.2022 - 11.2022
Learning Ambassador
Amazon
10.2021 - Current
Branch Manager
Hertz
08.2016 - 01.2021
Police Officer
Allentown Police Dept
05.2012 - 12.2014
Bachelor’s -
Bloomsburg University of Pennsylvania
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