Maurice Fultz
Reynoldsburg,OH
Summary
Hardworking and dependable Assistant Manager with over three years of experience overseeing operations, staff, and customer relations. Currently pursuing a degree in sports medicine at The Ohio State University. Skilled in management, process improvement, team leadership, and customer satisfaction. Proven ability to develop efficient workflows, monitor key performance indicators, and achieve business goals through effective team management and process optimization.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Moo Moo Express Car Wash
Reynoldsburg, US
02.2021 - Current
- Oversee daily operations to ensure smooth case flow and optimize the efficiency of each shift
- Lead a team team to deliver excellent customer satisfaction and maintain quality control
- Develop and implement procedures to streamline operations, increasing team productivity and reducing time delays
- Establish and monitor performance metrics, including sales goals, labor management, and chemical usage
- Coordinate with staff on procedural improvements and document updates, ensuring adherence to safety protocols and operational standards
- Handle financial transactions, inventory management, and cash audits to support accurate case production
- Train and coach team members to foster a culture of accountability, efficiency, and customer focus
Manager
Downtowner Car Wash
Cape Coral, US
07.2020 - 01.2021
- Directed day-to-day operations, including training staff and managing case flow to maximize productivity
- Implemented sales goals and motivated team members, achieving record sales and customer satisfaction
- Developed solutions for operational challenges, updated processes, and provided documentation for staff training
- Led efforts in customer service and issue resolution, ensuring high standards and quick, efficient case handling
Barback
Downtown City Tavern
Fort Myers, US
03.2019 - 06.2020
- Restocking all drinks
- Cleaning all glasses on the lot
- Cutting up fruit
- Prepping for the morning crew
- Taking out trash
- Cleaning all countertops
- Changing kegs
- Maintaining the flow and upkeep for the bartenders all night
- I worked night shift
- So I am no stranger to the crowded scene or interacting with customers
- I also understand the importance of hustle and multitasking when it comes to being a bar back as well! You are viewed as a backbone for the bartenders and must perform at a high level of excellence with a positive attitude!
- Worked in a high volume and fast paced bar
- Talked and interacted with customers
Assistant Manager
Family Dollar
Lehigh Acres, US
10.2019 - 02.2020
- Managed store operations, from inventory and staff scheduling to meeting sales targets and customer satisfaction
- Established workflows for case assembly, documenting procedures for training and consistency
- Recruited, hired, and trained employees, providing performance feedback and creating improvement plans
Education
Associate of Science - Nursing in Sports Medicine
The Ohio State University
Columbus, OH11.2024
High school diploma -
Lehigh Senior High School
Lehigh Acres, FL05.2019
Skills
- Assistant Management Expertise
- Cash Management
- Team Leadership Skills
- Inventory Control
- Merchandising
- Management
- Sales
- POS
- Customer-Focused Sales
- Inventory Control Expertise
- Upselling
- Retail Management
- Leadership
- Customer Relations
- Communication Skills
- Shift Management
- Prioritization and Planning
- Employee Training
- Team Development
- Mentoring
- Microsoft Word
Timeline
Assistant Manager
Moo Moo Express Car Wash
02.2021 - Current
Manager
Downtowner Car Wash
07.2020 - 01.2021
Assistant Manager
Family Dollar
10.2019 - 02.2020
Barback
Downtown City Tavern
03.2019 - 06.2020
Associate of Science - Nursing in Sports Medicine
The Ohio State University
High school diploma -
Lehigh Senior High School
Similar Profiles
Jalen BradleyJalen Bradley
Assistant Manager at Moo Moo Car WashAssistant Manager at Moo Moo Car Wash
Natasha VaughanNatasha Vaughan
Barista at Hey moo mooBarista at Hey moo moo
PARKER STEVENSONPARKER STEVENSON
Mechanic, YARD DOG DRIVER, MICRO MANAGER at Moo Juice ExpressMechanic, YARD DOG DRIVER, MICRO MANAGER at Moo Juice Express