Titianna Bullins
Gore Springs,USA
Work Preference
Summary
*Authorized to work in the US for any employer Willing to relocate: Anywhere
*Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
*Knowledgeable store manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
*Retail management professional prepared to drive store performance and enhance customer experiences.
*Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges.
*Proficient in sales strategies and inventory control.
*Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
*Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. *Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
*High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
11
11
years of professional experience
Work History
Store Manager
Family Dollar
06.2025 - 09.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, implementing effective stock replenishment strategies to minimize shortages.
- Trained and mentored staff, fostering a collaborative environment focused on customer service excellence.
- Analyzed sales trends to optimize product placement and improve overall store performance.
- Developed and executed promotional strategies, enhancing customer engagement and driving foot traffic.
- Conducted regular staff meetings to communicate objectives, share updates, and address concerns promptly.
- Oversaw loss prevention initiatives, reducing shrinkage through employee training and diligent monitoring practices.
- Maintained high standards of store cleanliness and organization, contributing to a positive shopping experience for customers.
Store Manager
Dollar General
03.2021 - 12.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Machine Operator
Emi Staffing
06.2019 - 09.2019
- Bend copper by machine
- Operated and maintained machinery to ensure optimal performance and safety compliance.
- Conducted quality checks on finished products, identifying defects and implementing corrective actions.
Machine Operator
ADP
06.2016 - 02.2018
- Machine operator tube bender
- Trained new operators on equipment handling, safety protocols, and operational procedures.
- Collaborated with team members to streamline production processes and enhance workflow efficiency.
Sales Associate
Walmart
06.2014 - 02.2016
- Sales associate- cashier & jewelry
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and effective organization strategies.
Education
GED -
grenada adult education center
Grenada, MSSkills
- Retail merchandising
- Assistant management expertise
- Team leadership
- Sales team leadership
- Inventory management
- Production oversight
- Team management
- Retail operations management
- Technical blueprint interpretation
- Team supervision experience
- Team leadership
- Retail store management
- Equipment operator
- Product assembly
- Sales expertise
- Quick learner
- Customer-focused retail sales
- Cash management
- Mechanical Knowledge
- Client support
- Point of sale operation
- point of sale expertise
- Effective communication
- Product packaging
- Customer service
- Multitasking and organization
- Customer relations
- Problem-solving
- Recruiting and hiring
- Team building and leadership
- Supply ordering
- Employee scheduling
- Relationship building and management
- Strategic thinker
- Sales strategies
- Payroll management
- Bank deposit procedures
- Flexible schedule
- Employee terminations
- Hourly shift management
- Budget development
- Risk management
- Promotional planning
- Security system monitoring
- Verbal and written communication
Accomplishments
- Exceeded monthly store sales goals 3 months in a row.
- Managed a store that exceeded company expectations in every category during the second quarter.
- Supervised team of 8 staff members.
- Collaborated with team of 5 in the development of Inventory.
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Family Dollar
06.2025 - 09.2025
Store Manager
Dollar General
03.2021 - 12.2024
Machine Operator
Emi Staffing
06.2019 - 09.2019
Machine Operator
ADP
06.2016 - 02.2018
Sales Associate
Walmart
06.2014 - 02.2016
GED -
grenada adult education center