Maurice Hawkins
District Heights,MD
Summary
Dedicated professional with a strong focus on punctuality, passenger management, and safety awareness. Proven ability to deliver exceptional customer service while ensuring safe transit for all passengers.
Overview
12
12
years of professional experience
Work History
School Bus Operator
Falcon Transport Co.
Washington DC
09.2024 - Current
- Operated school buses safely, ensuring timely transportation of students to and from designated locations.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Managed student behavior on buses, promoting a safe and respectful environment during transit.
- Communicated effectively with parents and school officials regarding transportation schedules and issues.
Concierge
Watergate Hotel
Washington DC
06.2024 - Current
- Managed guest inquiries and reservations, ensuring exceptional service delivery.
- Coordinated transportation and entertainment arrangements to enhance guest experiences.
- Developed strong relationships with local vendors to provide personalized recommendations.
- Streamlined check-in and check-out processes, improving operational efficiency.
Transit Bus Operator
RATP Dev
Forestville MD
11.2013 - 12.2023
- Operated transit buses safely and efficiently, adhering to schedules and traffic regulations.
- Assisted passengers with boarding, disembarking, and inquiries, ensuring positive experiences.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Managed fare collection processes accurately while providing exceptional customer service.
Education
High School Diploma -
Ballou High School
06-2003
Skills
- Punctuality
- Passenger management
- Defensive driving
- Organization
Timeline
School Bus Operator
Falcon Transport Co.
09.2024 - Current
Concierge
Watergate Hotel
06.2024 - Current
Transit Bus Operator
RATP Dev
11.2013 - 12.2023
High School Diploma -
Ballou High School