Maurice Hayek
Madison
Summary
Dynamic and dedicated professional with a proven track record at Metro Market, excelling in customer service and problem-solving. Skilled in effective communication and team collaboration, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency. Committed to continuous improvement and achieving goals through multitasking and prioritization.
Overview
5
5
years of professional experience
Work History
Pickup Clerk
Metro Market
Madison
06.2022 - Current
- Assisted customers with inquiries and complaints in a professional manner.
- Processed customer orders promptly and accurately.
- Entered data into computer systems accurately and efficiently.
- Troubleshot office equipment, computer hardware and software issues.
- Answered customer inquiries via phone and email.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with team members in order picking processes ensuring efficient workflow.
High School Soccer
Vel Philips Memorial High School
Madison
09.2020 - 11.2024
- Cultivated strong, enduring relationships with teammates.
- Managed athletic and academic commitments with consistent discipline.
- Collaborated with teammates to develop and implement effective game strategies.
Education
High School Diploma -
Vel Philips Memorial High School
Madison, WI06-2024
BBA - Finance
UW-Milwaukee
Milwaukee, WI05-2028
Skills
- Customer service
- Problem solving
- Team collaboration
- Time management
- Effective communication
- Typing proficiency
- Continuous improvement
- Decision making
- Multitasking and prioritization
- Goal setting
- Active listening
- Organizational skills
Languages
English
Native/ Bilingual
Arabic
Professional
Spanish
Limited
Timeline
Pickup Clerk
Metro Market
06.2022 - Current
High School Soccer
Vel Philips Memorial High School
09.2020 - 11.2024
High School Diploma -
Vel Philips Memorial High School
BBA - Finance
UW-Milwaukee
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