Maurice Lewis
Summary
Business Administration graduate with experience in customer service, regulatory compliance, and training support. Combines problem-solving skills with a strong commitment to confidentiality and effective communication, ensuring optimal performance in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Benefits & Eligibility Specialist
AHCCCS- State of Arizona
Phoenix, Arizona
07.2025 - Current
- Reviewed applications for eligibility, ensuring accurate determination of applicants' benefits eligibility.
- Trained new staff on eligibility processes and procedures to enhance team competency.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Assessed potential fraud cases by conducting investigations into suspicious activities.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Maintained a positive working relationship with fellow staff and management.
- Engaged with individuals from diverse cultures to promote understanding and respect in all interactions. from different cultures daily, providing a high level of respect and patience with each interaction.
Mail Carrier
United States Post Office
Litchfield Park, Arizona
02.2025 - Current
- Delivered mail with friendly customer service, ensuring positive interactions with recipients.
- Communicated with customers to resolve mail service issues and provide information.
- Sorted mail and packages by delivery routes to enhance sorting efficiency. by route for efficient delivery.
- Ensured compliance with federal laws related to privacy protection.
Fulfillment Associate
Amazon
Litchfield Park, USA
11.2024 - 02.2025
- Received and prepared inventory for efficient transportation.
- Cross-trained team members and supported leadership in resolving operational issues.
- Developed techniques that improved operational efficiency and accuracy.
Education
Business Administration Degree -
Haskell Indian Nations University
Lawrence, KansasSkills
- Fraud investigation
- Supervisory skills
- Time management
- Teamwork
- Problem solving
- Effective communicator
- Integrity
Timeline
Benefits & Eligibility Specialist
AHCCCS- State of Arizona
07.2025 - Current
Mail Carrier
United States Post Office
02.2025 - Current
Fulfillment Associate
Amazon
11.2024 - 02.2025
Business Administration Degree -
Haskell Indian Nations University