MAURICE M ROSENBAUM
Summary
HEALTHCARE TECHNOLOGY SOLUTIONS EXECUTIVE Results-driven leader driving business/technology transformation through sales, operations improvements, collaboration, and strategic partnership. Driven, strategic senior executive with a depth of experience in information systems with a focus on healthcare technology solutions. Natural networker and relationship builder, applying a collaborative, consultative approach to overcome business challenges, develop strategic partnerships, and capture new business. Possesses a deep understanding of business operations and the application of technology solutions that drive performance improvements and growth. Currently focusing on AgeTech related issues in the long-term care market.
Overview
27
27
years of professional experience
Work History
Client Services Project Manager
MANAGEMENT, INC
- 2.8M company providing custom corporate software development of business applications
- Senior manager for key Fortune 500 accounts
- Designed business strategy and recruiting model resulting in expansion from 5-25 high-functioning employees and growth of $2.8M revenue in just 5 years
- Managed vendor relationships and B2B selling and support that contributed to 75% of revenues.
Senior Developer Services Engineer DIGITAL
COMMUNICATIONS ASSOCIATES, INC
- Led testing initiatives for the launch of a new product that won global awards and set standards for Macintosh and IBM mainframe communications, both in software emulation and file transfer merging PC with mainframe terminals.
VP of Channel Marketing
A FIRST DATA CORPORATION
01.1996
- WESTERN UNION, SUBSIDIARY
- Formerly Technology Solutions, , Inc., $3.6M, providing enhanced fax services
- Championed strategic alliances and reseller sales
- Established a consultative selling approach with third party sales representatives which saved a previously fragile relationship valued at over 50% of revenues and drove additional revenue increases from $10K to over $1.1M in just 15 months.
Active Team Member
AgeTech Atlanta
01.2022 - Current
- Age Tech Atlanta is a community of entrepreneurs, builders, and visionaries that are changing the world we will grow old in
- Our group includes three Techstars companies, a Venture Atlanta 2022 showcase company, and five companies from Atlanta Tech Village and growing!
- Age Tech Atlanta is proud to present The Age Tech Challenge Innovation Showcase and Age Tech Education Center in partnership with The American Society on Aging
- See:https://mailchi.mp/thememorykit/the-age-tech-challenge.
Director & Chief Operating Officer
01.2019 - Current
- Co-managing the launch of a non-profit organization dedicated to developing charitable opportunities for the benefit of the public through innovative organizational structures and creative financing
- First two properties are Robin Run Village Senior Living in Indianapolis, IN, and Foxwood Springs Senior Living in Raymore, MO
- Three additional properties are managed by Boncrest called Christian Care Communities in TX
- Completed operational startup activities including new Website, VoIP Phone System installation and configuration.
Mentor and Advisor
Insight Optics
01.2019 - Current
- ATDC Company
- Serve as a strategic advisor and business development executive lining up early adopters and providing feedback on the platform to recommend enhancements., Startup in the Vaccine tracking, verification, and validation space which started before COVID-19 but morphed into a COVID company validation app for return to employment.
Senior Advisor & Chief Product Officer
nView Health
01.2019 - 05.2022
- Responsible for incorporating the rapidly changing dynamics of the behavioral health market demands into nView's product and company growth strategy
- Product Updates: Successfully managed and rolled out 3 product updates covering the entire install base ensuring product effectiveness, increased reliability, and new feature enhancements
- Leadership: Solely managed and cultivated relationships with product author to ensure accuracy in testing and scoring of the assessment tools
- Handled international translation of products into multiple languages
- Selected 2 additional vendors to provide better pricing and speed to market options
- Launched Training Videos: Planned and developed 7 new end-user training videos for customers decreasing support desk inquiries and increasing adoption time for new users
- Business Acumen: Demonstrated internal IT and operations leadership in critical areas such as email migration, the addition of anti-spam products, and VoIP phone system.
Executive Vice President
Quatris Healthco
01.2017 - 01.2018
- Private equity purchased HealthSystems in March of 2017
- Served as the executive lead for Customer Account Management after selling HealthSystems to Quatris Health
- Facilitated a smooth transition for staff and clients, ensuring integration with new processes and systems while maintaining client services, add-on sales to existing customers, product quality and business growth
- Organized new teams to cover 1,300 customers in 25 states
- Recognized quickly as a key contributor, with a high level of integrity, knowledge, and dedication
- Alleviated adversity between new and integrated groups, aligned differing objectives
- Motivated team players to achieve business goals for continued client satisfaction, profit, and growth.
President
HealthSystems
01.2000 - 01.2017
- Specialize in physician office technology solutions with expertise in Electronic Medical Records (EMR) and Practice Management (PM) applications
- Starting in 2001, grew this company slowly and deliberately, pacing both employees and new customers steadily
- With consistent growth in revenues and profitability each year, grew this company which was sold to private equity
- HealthSystems specialized in physician office technology solutions such as Electronic Medical Records (EMR) and Practice Management (PM) from GE Healthcare
- Implemented vision on establishing management team and infrastructure, including marketing, product development, and management, strategy, user conferences, which led to revenue growth from scratch to $7M and one to 24 employees over a 21-year time span
- Established innovative, customer-facing CEO role by meeting with existing customers, listening to problems, and forwarding feedback to suppliers and vendors to seek solutions, all with the goal of retaining the existing client base, setting an example for the employee base, and positioning the role of leader as a customer advocate
- Sold practice management software and electronic medical records into 150 ambulatory medical practices with 800 providers providing an innovative state-of-the-art open architecture solution which led to a high customer satisfaction rate in practices, retaining practices, and virtually eliminating churn to other vendor offerings
- Rolled out 10 two-and-half-day Southeast Centricity User Conferences (SEUC), using a unique format combining on-site training for new versions of software, business networking between customers/customers and customer/vendors and information sharing, which received positive reviews for both content and benefits and resulted in over 250 attendees in last three sessions.
Vice President
Sentinel Digital Technologies, LLC
01.1998 - 01.2000
- Resulting from a merger between Northside Anesthesiology Consultants, LLC
- And Corporate Computer Solutions, LLC., this company became a $3.4M consulting organization for physician practices
- Led company's marketing, sales, and customer support initiatives as founding member of executive group
- Established numerous customer-focused strategies which drove multiple revenue increases during tenure
- Leveraged a combined vendor partnership/seminar-base approach and targeted marketing collateral resulting in added sales valued at $426K within just six months
- Created a customer service strategy that helped establish an initial customer reference base, publication of new start-up case studies, and provided a platform for positive testimonials on the product offering
- Advised senior management on best practices for managing vendor relationships which led to numerous key business partnerships that contributed to an additional 25% of company leads and new business opportunities
- Spearheaded a training program for reference accounts and existing Client Services staff which led to the generation of a new revenue source that delivered over $157K annually.
President & Founder
Corporate Computer Solutions, LLC
01.1996 - 01.1998
- Value added reseller and turnkey consultant of practice management software to the physician office market
- Built company to provide turnkey solutions in open architecture, and non-priority operating systems
- Leveraged market research and key vendor selection resulting in the development of strategic relationships with Millbrook Corporation and Healthcare hardware reseller status with Dell Computer Corporation
- Client–focused sales, installation, and training resulted in a documented case study as well as a lucrative business alliance with Northside Anesthesiology Consultants, LLC., leading to the creation of Sentinel Digital Technologies
- Prior
Education
Bachelor of Science - Computer Science, Biomedical Engineering and Business
Tulane University
Skills
- Strategic Planning Business Development Business Acumen Marketing & Sales Training & Development Client Account Management Consultative Sales Relationship Builder & Networker Entrepreneurial Spirit Team Builder Collaborative Leader Practice Management/EMR Healthcare Technology
- Solutions
Affiliations
Technology Alliance of Georgia (TAG), Healthcare Society Past Chairman and current Board MemberAlliance Theatre of Atlanta, Executive Committee and Board MemberMedical Group Manager's Association – Georgia and Alabama Chapters (MGMA), Member Temple Sinai, Board Member, Board Member and Website Admin for Lake Rabun Association (LRA)Healthcare Information Management Systems Society (HIMSS), MemberAgeTech Atlanta member and active participant
Timeline
Active Team Member
AgeTech Atlanta
01.2022 - Current
Director & Chief Operating Officer
01.2019 - Current
Mentor and Advisor
Insight Optics
01.2019 - Current
Senior Advisor & Chief Product Officer
nView Health
01.2019 - 05.2022
Executive Vice President
Quatris Healthco
01.2017 - 01.2018
President
HealthSystems
01.2000 - 01.2017
Vice President
Sentinel Digital Technologies, LLC
01.1998 - 01.2000
VP of Channel Marketing
A FIRST DATA CORPORATION
01.1996
President & Founder
Corporate Computer Solutions, LLC
01.1996 - 01.1998
Client Services Project Manager
MANAGEMENT, INC
Senior Developer Services Engineer DIGITAL
COMMUNICATIONS ASSOCIATES, INC
Bachelor of Science - Computer Science, Biomedical Engineering and Business
Tulane University