Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maurice Martin

Ridgeville,SC

Summary

Resourceful Operations Supervisor with a track record of high productivity and efficient task completion. Experienced in strategic planning, team leadership, and process improvement, resulting in operational excellence. Strong communication, problem-solving, and adaptability skills used to navigate complex challenges and drive continuous improvement.

Overview

12
12
years of professional experience

Work History

Operations Supervisor

Container Maintenance Corporation
Charleston, SC
08.2019 - 09.2024
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Maintained accurate records of employee attendance and performance reviews.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Directed employees on how to use equipment properly and safely.
  • Developed strong relationships with customers through excellent customer service practices.
  • Prepared reports on operational performance metrics and presented them to management team.

Operations Supervisor

TBC Corporation
Summerville, SC
01.2013 - 07.2019
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Created reports on operational performance metrics such as availability, uptime, downtime, capacity utilization.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Trained new employees on proper job functions and company policies and procedures.
  • Developed strong relationships with customers through excellent customer service practices.
  • Trained, mentored and motivated employees to maximize team productivity.

Education

High School Diploma -

East High School
06-1995

Skills

  • Customer Relations
  • Quality Assurance
  • Staff Supervision
  • Risk Management
  • Compliance Management
  • Project Management
  • Production
  • Budget Administration
  • Employee Development
  • Complex Problem-Solving

Timeline

Operations Supervisor

Container Maintenance Corporation
08.2019 - 09.2024

Operations Supervisor

TBC Corporation
01.2013 - 07.2019

High School Diploma -

East High School
Maurice Martin