Maurice Martin
Ridgeville,SC
Summary
Resourceful Operations Supervisor with a track record of high productivity and efficient task completion. Experienced in strategic planning, team leadership, and process improvement, resulting in operational excellence. Strong communication, problem-solving, and adaptability skills used to navigate complex challenges and drive continuous improvement.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
Container Maintenance Corporation
Charleston, SC
08.2019 - 09.2024
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Maintained accurate records of employee attendance and performance reviews.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Directed employees on how to use equipment properly and safely.
- Developed strong relationships with customers through excellent customer service practices.
- Prepared reports on operational performance metrics and presented them to management team.
Operations Supervisor
TBC Corporation
Summerville, SC
01.2013 - 07.2019
- Developed and implemented operational procedures to ensure quality standards are met.
- Created reports on operational performance metrics such as availability, uptime, downtime, capacity utilization.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Trained new employees on proper job functions and company policies and procedures.
- Developed strong relationships with customers through excellent customer service practices.
- Trained, mentored and motivated employees to maximize team productivity.
Education
High School Diploma -
East High School
06-1995
Skills
- Customer Relations
- Quality Assurance
- Staff Supervision
- Risk Management
- Compliance Management
- Project Management
- Production
- Budget Administration
- Employee Development
- Complex Problem-Solving
Timeline
Operations Supervisor
Container Maintenance Corporation
08.2019 - 09.2024
Operations Supervisor
TBC Corporation
01.2013 - 07.2019
High School Diploma -
East High School
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