Resourceful Operations Supervisor with a track record of high productivity and efficient task completion. Experienced in strategic planning, team leadership, and process improvement, resulting in operational excellence. Strong communication, problem-solving, and adaptability skills used to navigate complex challenges and drive continuous improvement.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
Container Maintenance Corporation
Charleston, SC
08.2019 - 09.2024
Developed and implemented standard operating procedures to ensure efficient workflow.
Monitored staff performance and provided feedback for improvement.
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Maintained accurate records of employee attendance and performance reviews.
Resolved customer complaints in a timely manner to maintain customer satisfaction.
Directed employees on how to use equipment properly and safely.
Developed strong relationships with customers through excellent customer service practices.
Prepared reports on operational performance metrics and presented them to management team.
Operations Supervisor
TBC Corporation
Summerville, SC
01.2013 - 07.2019
Developed and implemented operational procedures to ensure quality standards are met.
Created reports on operational performance metrics such as availability, uptime, downtime, capacity utilization.
Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Trained new employees on proper job functions and company policies and procedures.
Developed strong relationships with customers through excellent customer service practices.
Trained, mentored and motivated employees to maximize team productivity.
Education
High School Diploma -
East High School
06-1995
Skills
Customer Relations
Quality Assurance
Staff Supervision
Risk Management
Compliance Management
Project Management
Production
Budget Administration
Employee Development
Complex Problem-Solving
Timeline
Operations Supervisor
Container Maintenance Corporation
08.2019 - 09.2024
Operations Supervisor
TBC Corporation
01.2013 - 07.2019
High School Diploma -
East High School
Similar Profiles
Quanazea KinlochQuanazea Kinloch
Accounts Payable Specialist at Container Maintenance CorporationAccounts Payable Specialist at Container Maintenance Corporation
Consultant - Logistic Department at Dowell Container and Packaging CorporationConsultant - Logistic Department at Dowell Container and Packaging Corporation