Maurice Newberry

• Reduced equipment downtime with proactive preventive maintenance programs and routine inspections.
• Enhanced client trust by implementing transparent invoicing policies detailing labor charges and parts costs accurately.
• Conducted performance evaluations for team members, identifying areas for improvement and providing constructive feedback on their work.
• Enhanced team productivity by providing ongoing coaching, guidance, and support to service technicians.
• Optimized inventory management by accurately tracking parts usage, ordering necessary supplies, and minimizing waste.

• Developed strong relationships with clients, leading to increased loyalty and repeat business.
• Conducted regular inventory checks to maintain proper stock levels of parts and equipment needed for efficient servicing operations.
• Enhanced customer satisfaction with thorough follow-up on completed jobs, ensuring all expectations were met or exceeded.
• Managed a team of service technicians, ensuring timely completion of tasks and high-quality workmanship.
• Increased client retention rates through proactive outreach efforts such as quarterly check-ins or annual reviews.

Maximized roof longevity with proper installation of various roofing materials such as asphalt shingles, metal panels, single-ply membranes, and built-up roofs.

Assigned daily duties to each employee based upon individual strengths, effectively completing 90% of roofing jobs on time.

• Assisted in the preparation of accurate project estimates and proposals, ensuring that potential clients had a clear understanding of all costs involved.
• Conducted thorough inspections of completed projects, identifying any necessary repairs or modifications to guarantee quality results.
• Improved client satisfaction with proactive communication regarding project updates and addressing concerns promptly.
• Expanded business opportunities with effective networking at industry events and active participation in local trade associations.

• Maximized roof longevity with proper installation of various roofing materials such as asphalt shingles, metal panels, single-ply membranes, and built-up roofs.
• Assigned daily duties to each employee based upon individual strengths, effectively completing 90% of roofing jobs on time.
• Improved client satisfaction with proactive communication regarding project updates and addressing concerns promptly.
• Maintained job sites to meet company and federal safety regulations.
• Contributed to business growth by providing excellent customer service and consistently receiving positive feedback from clients.
• Assisted in the preparation of accurate project estimates and proposals, ensuring that potential clients had a clear understanding of all costs involved.
• Conducted thorough inspections of completed projects, identifying any necessary repairs or modifications to guarantee quality results.