Maurice Tillman
Mount Holly,NC
Summary
Results-driven manager with expertise in team building, employee training, and operations management. Proven ability to enhance customer satisfaction and streamline cash handling processes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
Charlotte , Nc
01.2006 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Oversaw cash handling procedures to ensure accuracy and accountability in transactions.
- Coached, mentored and trained team members in order to improve their job performance.
Cashier
McDonald's
Charlotte, North Carolina
01.2006 - Current
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of work area and dining space.
- Handled cash, credit, and mobile payments securely.
- Trained new cashiers on procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
West Mecklenburg High School
Charlotte, NC06-2002
Skills
- Cash handling
- Cash register operation
- Customer service
- Team leadership
- Problem solving
- Customer assistance
- Dependability and reliability
- Basic math
Certification
Serve Safe Certification
Timeline
Manager
McDonald's
01.2006 - Current
Cashier
McDonald's
01.2006 - Current
High School Diploma -
West Mecklenburg High School