analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Work History
Online Personal Shopper
Walmart | 08.2026 - 08.2026
Developed tailored shopping lists based on customer preferences and budget constraints.
Navigated online inventory systems to ensure product availability and accuracy.
Provided exceptional customer service through timely communication and issue resolution.
Monitored trends in consumer behavior to enhance shopping experience and recommendations.
Assistant Manger
4 Years 7 Months
Burger King | 11.2021 - 06.2026
Supervised daily operations, enhancing service delivery and customer satisfaction. Train and coach employees supervised daily operations collaborated with management to develop promotional strategies for new products Cleaned and stocked shelves to ensure product availability.. Handled cash and processed credit sales while counting inventory and sales at the end of each shift. Completed thorough opening, closing, and shift change functions to maintain operational standards each day. Delegated tasks to staff, setting priorities and goals while mentoring newly hired employees.
Wendy's Crew Member
7 Months
Wendys | 12.2019 - 07.2020
Handled customer service and operated cashier registers.
Delivered exceptional customer service by accurately taking orders and addressing inquiries.
Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
Collaborated with team members to ensure timely preparation of food items during peak hours.
Telemarketer
2 Years 7 Months
IBEX Global AT&T | 04.2017 - 11.2019
Sales representative assessed customer needs to provide appropriate solutions sale frontier products offer on every call follow call flow find what the reason of call ask discover questions recommend frontier products sell and close always recap on calls and close had to tell them but surveys thats go every customer to see if they were satisfied with the call basically everyday I had to get revenue sells sound friendly had to upsell frontier products including internet tv or phone
Janitorial Worker
2 Years
Heart of God Ministries | 02.2015 - 02.2017
Cleaning the church
Responsibilities
Cashier/Cook
1 Year 10 Months
Mcdonalds | 02.2014 - 12.2015
Take orders provide customer service crew trainer
Responsibilities; Accomplishments; I got a raise became a crew trainer
Cashier
1 Year 7 Months
Shell Gas Station | 04.2012 - 11.2013
Open Register Count Cash make sure its accurate Take and ring customers order up provided customer service. Stock store including beer and beverage cooler.. Clean both inside and outside of store..Clean restrooms always.. Change gas prices also sometimes had to train others take credit/ debits/checks
Responsibilities; Accomplishments; I accomplish how to work a cash register to take debt/credits card..How to clean a full store by myself.. To work and do a whole shift by myself. I learn to make customers feel good and happy when they came to the job..I learn how to train other employees..
Education
High School Diploma
Woodrow Wilson High School | Beckley, WV | 06-2007