Mauricio Escobar
_
Port Saint Lucie,FL
Summary
Compassionate and dependable Donor Services Specialist II at OneBlood, adept at enhancing patient experiences through effective communication and attention to detail. Proven ability to excel under pressure while maintaining organization and professionalism, ensuring accurate blood sample processing. Flexible and adaptable, committed to fostering positive interactions in high-stress environments.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
Work History
Donor Services Specialist II
OneBlood
04.2023 - 10.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Arcade Supervisor
Hollywood Arcade
04.2021 - 12.2022
- Memorized games and rules to facilitate positive entertainment experience.
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
- Monitored tables for guest needs to identify customer service opportunities.
Arcade Attendant
Winner's World Arcade
10.2014 - 03.2021
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
- Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
- Assisted with ticket redemption and provided prize selection to customers.
After School Counselor
School District Of Palm Beach County
03.2014 - 06.2014
- Coordinated after-school activities contributing to individual student growth and development.
- Helped students develop organizational, time management and study skills.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Patient Care Representative
Call 4 Health
04.2013 - 10.2013
- Liaised between hospital departments to facilitate effective communication.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked with patients to schedule tests and procedures.
- Managed prescriptions by sending electronic requests for new medications and refills.
Education
High School Diploma -
Alexander W Dreyfoos Junior School Of The Arts
West Palm Beach, FL 08.2008 - 2012.05
Associate of Arts - Psychology
Palm Beach State College
Lake Worth, FL 01.2013 - 2015.05
Bachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FL 08.2015 - Current
Skills
Dependable and Responsible
Flexible and Adaptable
MS Office
Good Telephone Etiquette
Organization and Time Management
Attention to Detail
Timeline
Donor Services Specialist II
OneBlood
04.2023 - 10.2024
Arcade Supervisor
Hollywood Arcade
04.2021 - 12.2022
Bachelor of Arts - Psychology
Florida Atlantic University
08.2015 - Current
Arcade Attendant
Winner's World Arcade
10.2014 - 03.2021
After School Counselor
School District Of Palm Beach County
03.2014 - 06.2014
Patient Care Representative
Call 4 Health
04.2013 - 10.2013
Associate of Arts - Psychology
Palm Beach State College
01.2013 - 2015.05
High School Diploma -
Alexander W Dreyfoos Junior School Of The Arts
08.2008 - 2012.05
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