Mauricio Nava

-The Tax office also handled all Motor Vehicle transactions, from changing title ownerships, to adding Lien-holders or gifting them as well. This included cars, trailers, to even freight liners.

• Assisted taxpayers with understanding their obligations and payment options, fostering a positive relationship between the public and the tax office.
• Collected taxes for the county as well as fro LC college
• Developed strategic plans for addressing delinquent accounts, effectively reducing outstanding balances owed to the municipality.
• Maintained detailed records of all transactions, facilitating accurate reporting and financial analysis for decision-making purposes.
• Enhanced customer service by implementing convenient online payment options and timely responses to inquiries from taxpayers.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.