Mauricio Torres
Deltona
Summary
Results-driven District Sales and Operations Manager with over a decade of experience at Wireless Vision, excelling in multi-store leadership, revenue growth, and team development with a strong track record of top performance. Proven expertise in strategic goal setting, performance management, and profit maximization across competitive markets. Skilled at building high-performing sales teams, fostering customer-centric cultures, and driving district-wide success through innovative sales strategies and operational excellence.
Overview
11
11
years of professional experience
Work History
District Sales and Operations Manager
Wireless Vision, T-Mobile
02.2022 - Current
- Lead district-wide sales and operations, overseeing multiple stores to achieve consistent revenue growth and operational targets
- Analyze P&L statements to identify performance gaps, implementing strategies that enhance profitability and market share
- Recruit, train, and retain top talent, building a cohesive team culture that drives engagement and exceeds performance goals
- Partner with key stakeholders to support training initiatives and operational improvements, strengthening district success
- Motivate teams to overcome challenges, delivering top results through recognition, performance management, and team-building efforts
Retail Store Manager
Wireless Vision, T-Mobile
07.2019 - 02.2022
- Directed all store operations, achieving and surpassing sales targets through effective staffing, inventory control, and customer service leadership
- Recruited and coached sales teams, aligning merchandising and service standards with T-Mobile benchmarks to boost revenue
- Enhanced community presence through local events, increasing brand visibility and customer acquisition
- Managed P&L, loss prevention, and marketing efforts, ensuring operational efficiency and profitability
Retail Training Store Manager
Wireless Vision, T-Mobile
09.2017 - 06.2019
- Oversaw store operations while serving as a district training hub, certifying new hires in sales behaviors and operational standards
- Developed and motivated sales teams, delivering feedback to DSOMs to improve district-wide training outcomes
- Maintained compliance with federal and company policies, managing hiring, operations, and P&L for consistent performance
Assistant Store Manager
Wireless Vision, T-Mobile
09.2016 - 08.2017
- Supported store leadership in driving sales and operational goals, stepping in as acting manager to maintain performance standards
- Coached teams to meet monthly targets, executing marketing and merchandising plans to ensure compliance and customer appeal
- Managed inventory, cash flow, and back-end processes, contributing to store profitability and audit readiness
Sales Team Lead
Wireless Vision, T-Mobile
11.2015 - 08.2016
- Trained and supervised sales staff, boosting team performance and resolving customer issues to maximize sales output
- Fostered a competitive yet collaborative environment, delivering reports to leadership on sales trends and opportunities
Retail Sales Associate
Wireless Vision, T-Mobile
10.2013 - 10.2015
- Exceeded monthly revenue goals through proactive customer engagement, upselling, and community outreach efforts
- Supported store operations, ensuring seamless transactions and compliance with company standards
Education
Associate of Science - Biology
Florida Atlantic University
Boca Raton, FL08.2012
High School Diploma -
Atlantic Technical Center Magnet High School
Pompano Beach, FL06.2010
Skills
- District Sales Leadership
- Revenue Growth & Profit Maximization
- Performance Management
- Strategic Planning & Goal Setting
- Multi-Store Operations
- Team Recruitment & Development
- Sales Strategy Development
- Customer Service Excellence
- P&L Analysis
- Employee Engagement & Coaching
- Market Development
- Operational Oversight
Accomplishments
- Seven-Time Vision Club Winner (2014–2025): Recognized for exceptional sales and leadership performance at Wireless Vision.
- WVU Graduate: Completed Wireless Vision University, enhancing district management and sales expertise.
Timeline
District Sales and Operations Manager
Wireless Vision, T-Mobile
02.2022 - Current
Retail Store Manager
Wireless Vision, T-Mobile
07.2019 - 02.2022
Retail Training Store Manager
Wireless Vision, T-Mobile
09.2017 - 06.2019
Assistant Store Manager
Wireless Vision, T-Mobile
09.2016 - 08.2017
Sales Team Lead
Wireless Vision, T-Mobile
11.2015 - 08.2016
Retail Sales Associate
Wireless Vision, T-Mobile
10.2013 - 10.2015
High School Diploma -
Atlantic Technical Center Magnet High School
Associate of Science - Biology
Florida Atlantic University
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