- Watching Movies and TV Shows
- Growing herbs, vegetables, or fruits in home gardens
Mauritania(Mauri) McKenny
Roswell,GA
Summary
Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in the sever role.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Server
Studio Movie Grill
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Since I work as a server at a movie theater and we get home late, I would say that I have a pretty flexible schedule. I'm determined to make sure I did my work right, and I'm seeking for extra hours.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS and toast system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier and Stocker
Chick-Fil-A Restaurant
11.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Host/Busser/Food Runner
Bocado Burger
12.2020 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Answered phone calls to take orders, give information and document reservations.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Education
High School Diploma -
Roswell High School
11595 King Rd, Roswell, GA 3007504-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- Customer service
- Cleanliness standards
- Sales techniques
- Relationship management
- Dining area maintenance
- Table setting
- Patience and empathy
Interests
Timeline
Server
Studio Movie Grill
10.2023 - Current
Cashier and Stocker
Chick-Fil-A Restaurant
11.2021 - Current
Host/Busser/Food Runner
Bocado Burger
12.2020 - 08.2021
High School Diploma -
Roswell High School
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