Summary
Overview
Work History
Education
Skills
References
Timeline
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Mauro Tobes

Las Vegas,NV

Summary

Efficient and results-driven Food Service Manager with a background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. The impace made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.

Overview

4
4
years of professional experience

Work History

Restaurant Manager

Canes Chicken Fingers
Las Vegas, NV
07.2022 - Current
  • Trained new employees to perform duties.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Developed strategies for improving the effectiveness of delegate programs through research and analysis.
  • Provided leadership during times of organizational change or crisis situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Prepared budgets and tracked expenditures related to delegate activities.
  • Resolved any conflicts between different parties involved in the delegation process.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Delegated work to staff, setting priorities and goals.
  • Analyzed market trends and competitor activity to inform business strategy.

Cook

Rosatis
Las Vegas, NV
06.2021 - 06.2022
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.

Education

High School Diploma -

Centennial
Las Vegas, NV
05-2023

Associate of Science -

College of Southern Nevada
Las Vegas, NV

Skills

  • Employee training
  • Budget management
  • Inventory control
  • Team leadership
  • Conflict resolution
  • Customer service
  • Staff delegation
  • Process improvement
  • Crisis management
  • Market analysis
  • Time management
  • Performance evaluation
  • Proven sales record
  • Menu pricing
  • Team management
  • Staff management
  • Complaint resolution

References

Joshua Red Tobes

Timeline

Restaurant Manager

Canes Chicken Fingers
07.2022 - Current

Cook

Rosatis
06.2021 - 06.2022

High School Diploma -

Centennial

Associate of Science -

College of Southern Nevada

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Mauro Tobes