Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Mauro JAvier Zepeda Rubio

Minneapolis,MN

Summary

Experienced Computer Repair Technician and Team Lead at Trafera, known for improving productivity through strong leadership and attention to quality. Bilingual and detail-oriented, I specialize in diagnosing hardware issues and finding smart solutions to keep systems running smoothly. I thrive in fast-paced environments, always working with a sense of urgency to deliver top-notch results and keep customers satisfied.

Overview

8
8
years of professional experience

Work History

Computer Repair Team Lead

Trafera
St Paul, MN
06.2020 - Current
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Collaborated with management team to implement new work procedures or policies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained positive working relationship with fellow staff and management.
  • Completed daily quality assurance duties to provide feedback for improvements.

Computer Repair Technician

Trafera
St Paul, MN
06.2020 - Current

Repaired Chromebook devices

  • Upgraded existing systems with more powerful components when necessary.
  • Repaired Chromebooks by replacing all the malfunctioning parts.
  • Diagnosed Chromebooks for faulty and worn parts.
  • Utilized diagnostic tools to detect errors in hardware configuration.

Restaurant Waiter

Pittsburgh Blue Steakhouse
Edina, MN
03.2017 - 06.2020
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Ease their dining experience by means of table etiquette and service.

Education

High School Diploma -

Roosevelt Highschool
Minneapolis, MN
05-2007

Skills

  • Strong sense of Urgency
  • Communicative
  • Punctual
  • Bilingual
  • Dedicated
  • Loyal
  • Overachiever
  • Attentive
  • Leadership

Affiliations

  • Working Out
  • Board Games
  • Video Games
  • Computers
  • Dancing

Timeline

Computer Repair Team Lead

Trafera
06.2020 - Current

Computer Repair Technician

Trafera
06.2020 - Current

Restaurant Waiter

Pittsburgh Blue Steakhouse
03.2017 - 06.2020

High School Diploma -

Roosevelt Highschool
Mauro JAvier Zepeda Rubio