Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

MAVET CARRANZA

Los Angeles,CA
MAVET CARRANZA

Summary

PMP certified project manager with experience owning all stages of the project lifecycle at a high-tech start-up. The goal is to become an integral part of an industry leading team, by delivering projects that consistently exceed expectations. I rely on a strong educational, process-oriented, and data-based approach of leadership and management to deliver distinguished results.

Overview

7
years of professional experience
1
Certification

Work History

HONK Technologies
Los Angeles, CA

Enterprise Project Manager
12.2020 - Current

Job overview

  • Work closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
  • Liaise effectively across departments to promote on-going improvements, reevaluation, and optimization to scale with company growth.
  • Drive process improvements to provide higher value to clients, while simultaneously managing $20M/year account, consistently reporting on business relevant metrics.
  • Plan and arrange meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.

HONK Technologies
Los Angeles, CA

Project Manager, Payments & Fraud Mitigation
12.2018 - 12.2020

Job overview

  • Assessed billing automation, accounting and real-time reporting and analytics capabilities and delivered updates for security purposes.
  • Implemented process to identify, report, and recover 72% of fraudulent transactions, incorporating both manual and automated systems.
  • Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns.
  • Streamlined dispute resolution process while balancing brand reputation.
  • Improved speed of payment; achieved 96% of network paid in 24 hours or less, 88% of payments driven by automation.

HONK Technologies
Los Angeles, CA

Project Manager, Vendor Payments
06.2016 - 12.2018

Job overview

  • Ensured timely payments of 30,000 monthly vendor invoices for service provider network of 175,000 partners across nation.
  • Kept business informed of high value KPI’s to promote and ensure service provider engagement.
  • Managed, trained, and continuously coached team of 18 offshore agents.
  • Managed team communication scheduling weekly meetings to ensure speedy removal of roadblocks, keeping teammates on track within their sprint goals.
  • Built strong relationships with vendors to enhance cost offerings and accomplish favored network status.

Education

California State University - Northridge
CA

Bachelor of Science from Family And Consumer Sciences
06.2012

University Overview

  • Dean's List Spring 2012

Skills

  • Project Lifecycle Management
  • Product Development
  • Client Relations
  • Change Management Process
  • Systems Implementations
  • Timely Project Completion
  • Managing Multiple Projects
  • Technology Implementation
  • Performance Improvement
  • Service Level Agreements
  • Requirements Analysis

Certification

  • Project Management Institute, Project Management Professional (PMP) - June 2020
  • Pragmatic Institute, Level IV PMC (Foundations, Design, Build, Launch) - Dec 2021

Languages

Spanish
Native or Bilingual

Timeline

Enterprise Project Manager

HONK Technologies
12.2020 - Current

Project Manager, Payments & Fraud Mitigation

HONK Technologies
12.2018 - 12.2020

Project Manager, Vendor Payments

HONK Technologies
06.2016 - 12.2018

California State University - Northridge

Bachelor of Science from Family And Consumer Sciences
MAVET CARRANZA