Mavis A Asante
District Heights,MD
Summary
Proven leader in sales, adept at increasing customer satisfaction and driving revenue growth at Fabrico Builders Limited. Excelled in sales strategy development and effective selling techniques, achieving consistent sales targets. Skilled in management support and task delegation, ensuring high team efficiency and productivity. Demonstrated ability to resolve client concerns swiftly, fostering strong relationships and repeat business. Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work and a pleasant demeanor.
Overview
8
8
years of professional experience
Work History
Sales Supervisor
Fabrico Builders Limited
02.2023 - 10.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Sales Assistant
Johnny Boat Enterprise
08.2015 - 12.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Wesley Girls Senior High School
Cape Coast ,Ghana05.2015
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Inventory Control
- Task Delegation
- Meeting quotas
Timeline
Sales Supervisor
Fabrico Builders Limited
02.2023 - 10.2023
Sales Assistant
Johnny Boat Enterprise
08.2015 - 12.2022
High School Diploma -
Wesley Girls Senior High School
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