Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mawuena Ganah

Mawuena Ganah

New York,NY

Summary

I am a versatile professional with a diverse skill set shaped by broad travel experience, real estate law knowledge and navigating life in New York City among others. My creative background in social media marketing and project direction enables me to craft engaging content that resonates with target audiences, a skill I'm eager to apply in real estate to showcase properties effectively. My experience in career counseling as well as sales has given me the contentment of guiding people towards fulfilling paths and satisfactory purchases. I am excited to transfer this passion into real estate by guiding clients to homes that fit their needs perfectly.

Overview

9
9
years of professional experience

Work History

International Fashion Model

First UK, EMG NY, A.N.T UAE,KUW, Citizen IST,
08.2022 - Current
  • Enhanced brand image by showcasing designer clothing and accessories in high-profile fashion shows and photoshoots contributing to successful launches and sales growth.
  • Participated in commercial campaigns for major brands, boosting product awareness and consumer engagement.
  • Served as a brand ambassador at special events or product launches by engaging with consumers and showcasing products.
  • Conducted interviews with media outlets at events or post-show receptions, promoting designers' collections effectively.
  • Secured repeat bookings through outstanding professionalism, work ethic and adaptability in various settings according to client's reviews.

Sales Coordinator

Perfumes 360
10.2022 - 12.2022
  • This was a seasonal job for when tourists would frequent a specific area. I was in charge of speaking to potential buyers when the assistants would bring someone who was curious about the other ouds and scents.
  • Documented all sales and handled all the cash and card purchases which I accounted for at the end of each day.
  • Made sure the setup was satisfactory to my creative vision of what would attract the most buyers that day.
  • Boasted at least 50 sales each day which got me the privilege of earning a commission on each sale alongside my salary.
  • Trained and mentored other sales agents before I left as I was only a seasonal hire.

Lead Hostess/Maître D'Hôtel

Peak Restaurant by Rhubarb Group
03.2021 - 03.2022
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers and creating reservations for v.i.p. guests whenever possible.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure when v.i.p clients request treatment that is not usually provided, I would come up with solutions that satisfied my managers and the guests.
  • Continually referred customer service complaints by management and staff due to my effective conflict diffusion strategies learned in my Psychology classes in college.

Student Development Officer

University Of Scranton
02.2019 - 03.2020
  • Trained new callers with my personal technique after only 3 months of successfully assisting in $71,000 worth of donations by implementing the FORDS method.
  • Managed multiple projects and events for personalized student development including freshman year to master's program students, ensuring full involvement and positive participation experiences for all.
  • Developed partnerships with parents, alumni, businesses and organizations to build awareness, increase support and share resources.
  • Advised student clubs, guiding them through event planning processes while monitoring organizational compliance with university policies.


Welcome Desk Attendant

St. Barnabas Hospital
02.2017 - 05.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Clerical Intern

Montefiore Hutchinson Campus
01.2016 - 04.2017
  • Ensured accurate record-keeping by diligently maintaining spreadsheets and databases while expediting document processing times by efficiently utilizing office equipment such as scanners, copiers, and printers.
  • Followed HIPAA regulations which enlightened me about client confidentiality which I plan to uphold in my career as a real estate agent.
  • Collaborated with staff on special projects, and supported team members with data entry tasks contributing valuable input to achieve goals within deadlines.
  • Provided support to executives during meetings by taking detailed minutes for later distribution among attendees and prepared reports, presentations, and other materials as needed for executive review.
  • Kept front desk supplies well organized and sufficiently stocked, placing orders or making copies of hospital program flyers and cards promptly to replenish before depleted.

Education

Bachelor of Science - Clinical Psychology

University of Scranton
Scranton, PA
05.2022

High School Diploma -

Bronx Career And College Preparatory High School
Bronx, NY
06.2018

Skills

  • Creative Direction and detail-oriented
  • Social Media Marketing
  • Time Management
  • Career Counseling
  • Fundraising expertise & Sales Closing
  • Clients Needs Assessment
  • File Organization, Document Scanning, Faxing
  • Microsoft Office, Excel, Word, PowerPoint
  • Exceptional interpersonal communication and negotiation
  • Real Estate Law, MLS
  • Clean Driving Record
  • Teamwork & Collaboration

Languages

Twi, Ghana
Native or Bilingual
Ewe, Ghana, Togo
Native or Bilingual
Ga, Ghana
Native or Bilingual

Timeline

Sales Coordinator

Perfumes 360
10.2022 - 12.2022

International Fashion Model

First UK, EMG NY, A.N.T UAE,KUW, Citizen IST,
08.2022 - Current

Lead Hostess/Maître D'Hôtel

Peak Restaurant by Rhubarb Group
03.2021 - 03.2022

Student Development Officer

University Of Scranton
02.2019 - 03.2020

Welcome Desk Attendant

St. Barnabas Hospital
02.2017 - 05.2018

Clerical Intern

Montefiore Hutchinson Campus
01.2016 - 04.2017

Bachelor of Science - Clinical Psychology

University of Scranton

High School Diploma -

Bronx Career And College Preparatory High School

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Mawuena Ganah