Max Arrow
Fort Lauderdale,FL
Summary
Seasoned Case Manager with a proven track record at Florida Community Care, adept in managing over 40 client cases and enhancing healthcare access. Skilled in Kinnser and adept at fostering customer service excellence. Achieved significant improvements in care quality and efficiency through effective case management and collaborative teamwork.
Overview
7
7
years of professional experience
Work History
Case Manager
Florida Community Care
West Palm Beach, FL
08.2022 - Current
- Managed 40+ client cases, ensuring timely access to healthcare services and resources
- Assist with developing a care plan, which establish goals based on nursing diagnosis and incorporate therapeutic, preventative, and rehabilitative nursing procedures
- Conducted assessments and reassessments according to established plan of care
- Completed assessments, service plans, identify long, and short-term goals within Medicaid/Medicare and agency's deadlines
- Reviewed Charts and assisted with developing a care plan for 50+ patients
- Identify and effectively utilize health plan benefits and community resources to meet the needs of members and caregivers
- Ensured smooth and efficient service through teamwork including attendance of clinical meetings, general staff meetings etc
Case Manager
Amicable Home Health Care
West Palm Beach, FL
05.2018 - 07.2022
- Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
- Assisted clients in setting realistic goals and developing action plans.
- Managed caseloads effectively, ensuring timely documentation and reporting.
Education
Bachelor of Science - Business Administration
Tallahassee State College
Skills
- Microsoft applications
- Kinnser
- HospiceMD
- DeVero
- CPR
- Human Resources
- Quality Assurance for Clinical Nursing Notes
- Payroll
- Management
- Documentation/Data Entry
- Case Management
- Customer Service
Timeline
Case Manager
Florida Community Care
08.2022 - Current
Case Manager
Amicable Home Health Care
05.2018 - 07.2022
Bachelor of Science - Business Administration
Tallahassee State College
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