Max Ball
Columbus
Summary
Analytical professional with expertise in data analysis and problem-solving. Experienced in managing online inventory and enhancing user experiences. Focused on leveraging analytical skills to improve customer satisfaction. Skilled in project management and communication, with a track record of training teams to deliver consistent service.
Overview
3
3
years of professional experience
Work History
Lead Online Sales Associate
Ridin High Cards
Marysville
11.2024 - 07.2025
- Managed online store inventory levels, monitoring stock availability to support seamless order fulfillment.
- Analyzed web traffic metrics to identify areas of improvement for the website's user experience.
- Operated point-of-sale systems, ensuring accurate and efficient transaction processing to enhance customer satisfaction.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Trained new staff in customer service techniques and store procedures, improving team readiness and service consistency.
Golf Course Attendant
Darby Creek Golf Course
Marysville
03.2022 - 11.2024
- Coordinated setup and organization of golf events and tournaments to enhance participant experience.
- Managed setup and takedown of golf tournaments and events to ensure smooth operations.
- Partnered with internal teams to resolve guest service issues and accommodate special requests.
- Noted damage and maintenance needs on the golf course for management review.
Education
Civil Engineering - Environmental/Water Systems
The Ohio State University
Columbus, Ohio, OH05-2029
High School Diploma -
Marysville Early College High School
Marysville05-2025
Engineering -
The Ohio Hi-Point Joint Vocational School District
Bellefontaine, OH05-2025
Skills
- Online marketing
- Data analysis
- Microsoft Excel
- Project management
- Customer service
- Inventory management
- Team collaboration
- Problem-solving abilities
- Time management
- Adaptability and flexibility
- Effective communication
- Active listening
- Self-motivation
Projects
Wind Turbine Optimization
- Designed and tested multiple wind turbine geometries to evaluate performance under controlled wind conditions
- Analyzed power output to identify and optimize the most efficient turbine design
- Developed a turbine model that maximized energy generation under a constant wind profile
Spot Speed Study – Columbus, Ohio
- Conducted a spot speed analysis on a high-traffic roadway in Columbus, Ohio
- Collaborated with a team to evaluate traffic flow and driver behavior
- Recommended a revised speed limit to better align with observed conditions and reduce congestion
- Utilized Microsoft Excel for data organization, statistical analysis, and visualization
MATLAB Game Development
- Independently developed an interactive game using MATLAB
- Implemented user-defined functions and structured programming techniques
- Created a functional application designed to support cognitive engagement and mental warm-up activities
Timeline
Lead Online Sales Associate
Ridin High Cards
11.2024 - 07.2025
Golf Course Attendant
Darby Creek Golf Course
03.2022 - 11.2024
Civil Engineering - Environmental/Water Systems
The Ohio State University
High School Diploma -
Marysville Early College High School
Engineering -
The Ohio Hi-Point Joint Vocational School District