Max Caracuzzo
Warwick,AZ
Overview
4
4
years of professional experience
Work History
Customer Service
Greater Burlington YMCA
01.2022 - 05.2023
- Provided Customer Service to all members and patrons of the local YMCA branch
- Led knowledgeable and friendly tours of the facility to potential new members
- Responsible for various daily duties which included keeping an organized desk and managing a number of computer systems that our YMCA used.
- Primary responsibilities included helping every one of our guests in a friendly manner and assisting them with whatever tasks needed to be accomplished around the facility.
Supervisor
Burlington Community Boathouse and Marina
05.2021 - 10.2022
- Dockmaster at local Marina
- Provided customer service to both seasonal boaters and guests
- Assisted in the docking of boats as well as maintaining the marine infrastructure of the largest public marina in Burlington
- Along with daily duties, there is an aspect of educating both locals and tourists about the state of the lake and environmental issues in the region.
Cashier
Hannafords
02.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Operations Staff Member
Sail Newport
05.2020 - 08.2020
- Provided maintenance on a fleet of motor boats at the Sail Newport
- Sailing Center
- Maintained the appearance of the park area and facilities with various landscaping and crafting tasks
- Provided assistance at the facilities boat yard, both assisting customers and maintaining our own fleet of boats.
University of Vermont Athletics
09.2019 - 01.2020
- Worked for the UVM athletics department at NCAA sporting events assisting in various areas
- Primary responsibilities included taking down organized statistics and providing them to the proper staff member
- Effective communication and strong organization skills were integral for performing the necessary tasks at this position
Junior Counselor
YMCA Camp Fuller
06.2019 - 08.2019
- In charge of a group of children for overnight camp throughout for separate sessions in the summer
- Worked in the sailing program area providing safe and enjoyable teaching in small boat sailing to campers ages 7-15
Education
Bachelor of Science - Environmental Studies
University of Vermont
Burlington, VT05.2023
Skills
- Customer Service
- Technologically Proficient
- Experience communicating with and managing children of all ages
- Lifeguard Certified
- Certified Boat Driver
- Inquiry Requests
- Telephone Etiquette
Timeline
Customer Service
Greater Burlington YMCA
01.2022 - 05.2023
Supervisor
Burlington Community Boathouse and Marina
05.2021 - 10.2022
Cashier
Hannafords
02.2021 - 09.2021
Operations Staff Member
Sail Newport
05.2020 - 08.2020
University of Vermont Athletics
09.2019 - 01.2020
Junior Counselor
YMCA Camp Fuller
06.2019 - 08.2019
Bachelor of Science - Environmental Studies
University of Vermont
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