Max Caracuzzo
Warwick,AZ
Overview
4
4
years of professional experience
Work History
Customer Service
Greater Burlington YMCA
01.2022 - 05.2023
- Provided Customer Service to all members and patrons of the local YMCA branch
- Led knowledgeable and friendly tours of the facility to potential new members
- Responsible for various daily duties which included keeping an organized desk and managing a number of computer systems that our YMCA used.
- Primary responsibilities included helping every one of our guests in a friendly manner and assisting them with whatever tasks needed to be accomplished around the facility.
Supervisor
Burlington Community Boathouse and Marina
05.2021 - 10.2022
- Dockmaster at local Marina
- Provided customer service to both seasonal boaters and guests
- Assisted in the docking of boats as well as maintaining the marine infrastructure of the largest public marina in Burlington
- Along with daily duties, there is an aspect of educating both locals and tourists about the state of the lake and environmental issues in the region.
Cashier
Hannafords
Burlington, VT
02.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Operations Staff Member
Sail Newport
05.2020 - 08.2020
- Provided maintenance on a fleet of motor boats at the Sail Newport
- Sailing Center
- Maintained the appearance of the park area and facilities with various landscaping and crafting tasks
- Provided assistance at the facilities boat yard, both assisting customers and maintaining our own fleet of boats.
University of Vermont Athletics
09.2019 - 01.2020
- Worked for the UVM athletics department at NCAA sporting events assisting in various areas
- Primary responsibilities included taking down organized statistics and providing them to the proper staff member
- Effective communication and strong organization skills were integral for performing the necessary tasks at this position
Junior Counselor
YMCA Camp Fuller
06.2019 - 08.2019
- In charge of a group of children for overnight camp throughout for separate sessions in the summer
- Worked in the sailing program area providing safe and enjoyable teaching in small boat sailing to campers ages 7-15
Education
Bachelor of Science - Environmental Studies
University of Vermont
Burlington, VT05.2023
Skills
- Customer Service
- Technologically Proficient
- Experience communicating with and managing children of all ages
- Lifeguard Certified
- Certified Boat Driver
- Inquiry Requests
- Telephone Etiquette
Timeline
Customer Service
Greater Burlington YMCA
01.2022 - 05.2023
Supervisor
Burlington Community Boathouse and Marina
05.2021 - 10.2022
Cashier
Hannafords
02.2021 - 09.2021
Operations Staff Member
Sail Newport
05.2020 - 08.2020
University of Vermont Athletics
09.2019 - 01.2020
Junior Counselor
YMCA Camp Fuller
06.2019 - 08.2019
Bachelor of Science - Environmental Studies
University of Vermont