MAX CASTRO
San Rafael,CA
Summary
Data Analyst Detail-oriented Data Analyst with over 6 years of experience in content analysis and quality assurance, expert in data analysis and team management. My key achievements include improving the quality assurance score of my team consistently and delivering high-quality content review with 100% accuracy at Google, alongside training new hires to enhance team capabilities. Seeking a Data Analyst position at your esteemed company, where I bring my analytical and management skills to support your mission of providing exceptional data-driven insights and solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Content Analyst and Quality Assurance
Google
Sunnyvale, CA
04.2018 - 04.2024
- Identify, analyze, and interpret trends and patterns in data sets; use data analysis insights to drive scalable solutions and improvements to the product
- Ensure logical and meaningful review of Ad/URL content
- Train new hires, manage team activities and improve overall QA score of the team
- Deliver high-quality content review consistently and accurately
- Review, maintain and curate data
- Proofread, review and edit documents for accurate use of grammar and content
- Collaborate closely with higher management to ensure team alignment on job tasks
- Enable good communications, solve day-to-day issues, plan events, hold meetings, and assign tasks to team members
- Lead the team to maintain high-quality work
- Assist management in interview processes for new hires on the Portuguese team
- Engage in writing newsletters and planning events for the whole company
Administrative Management
Luna Tourism
San Francisco Bay Area
04.2016 - 03.2018
- Responsible for supporting customer service in the sale of travel packages
- Negotiating with suppliers for the best deals, hotel reservations and services as well as the service and relationship with travel agencies
- Provided administrative support for the marketing department
- Work with air and land for reservations and issuance
- Launch data in ERP system, sending documentation to clients and closing sales
- Elaborate creative proposals of travel for distinguished customers
Network Administrator
Procon Goiás
Goias, Brazil
02.2010 - 02.2016
- Performance in the coordination of the discipline of operational management and ERP technology
- Deployment of multiple systems and training of the user team
- Administration of Windows domain, performance in Security Systems – Firewall
- Monitored network performance to determine adjustments needed.
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
Education
Bachelor's Degree - Computer Engineering
Universidade Paulista
Unip01.2008
Skills
- Cybersecurity certified
- Data Analysis
- Google ads
- Portuguese
- Quality Assurance
- Team Building
- Problem solving
- Networking
- Friendly, positive attitude
- Training & Development
Languages
Proficient, Native, Advanced
Certification
- Foundations of Cybersecurity
- Manage Security Risks
- Networks and Network Security
Languages
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Content Analyst and Quality Assurance
Google
04.2018 - 04.2024
Administrative Management
Luna Tourism
04.2016 - 03.2018
Network Administrator
Procon Goiás
02.2010 - 02.2016
Bachelor's Degree - Computer Engineering
Universidade Paulista