Energetically served as a Lifeguard at Palos Heights Parks & Recreation Department, where I honed my first responder skills, including CPR and First Aid, and showcased leadership by ensuring swimmer safety and enhancing patron satisfaction. Demonstrated exceptional problem-solving abilities and strong communication, significantly improving facility safety and guest experience.
Overview
1
1
year of professional experience
Work History
Front End Worker
Jewel Osco
07.2024 - 10.2024
Bagged groceries for customers, moved carts, cleaned the store.
Lifeguard
Palos Heights Parks & Recreation Department
06.2023 - 08.2023
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Upheld hygiene standards in pool and surrounding area.
Educated patrons on safety protocols and enforced safety rules.
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Prevented accidents through regular equipment inspections and maintenance.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Cleared pool areas of debris and hazardous objects to increase safety.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Monitored pools and surrounding areas for adherence to safety protocols.
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.